touch screen isn't working. I am receiving texts and calls but i can't answer any of them because i can't use my touch screen properly
Have you tried removing the battery? Does any part of the touchscreen respond?
yes i removed the battery...
no, i press on contacts icon ans something else shows up
it is messed up
this is happening more often lately...can i get a replacement?
Ok can you send me a private message by clicking on my name with your full name and T-Mobile number and T-Force would be glad to assist you
The same is true for my phone. The screen doesn't accept or respond accurately to ANY touch commands whether the phone is in the open position for keyboard usage or is closed. ex: if I touch the #8 on dial screen, the #2 will (inaccurately) be selected. And, while phone is 'open', touch selecting icons/commands (commonly) activates other functions. I too, had removed the battery, calibrated screen, checked for any dirt and/or obstructions. My husband, too, has this phone. His screen isn't as bad but NOT doing a whole lot better.. HOWEVER, FORTUNATELY, because there are several ways to access functions/commands/features etc on the phone via the keyboard and arrow keys the phone is not completely inoperative.... otherwise any owner of this phone would be up a creek! It's just very inconvenient, time consuming, poor representation of the brand, against the entire purpose of buying a touch screen devise, and just simply annoying... especially if you need to key in numeric options to touchtone directories on automated voice filtering systems routinely used in just about EVERY company. So, finally, satisfying this issue is greatly appreciated.
I apologize, this reply was intended to notify and be addressed to a T-Mobile representative.
Message was edited by: klkrame
sorry this is not going to answer ur question. i am having the same problem. i dropped my phone yesterday, i'd say about two feet from the floor. since then my touch screen doesnt respond. the screen turns on but when i try to unlock it with my password it doesnt respond. i've tried taking out the battery and it still doesnt work.
i am also unable to answer calls.
Please I am having the same problem with my Samsung Gravity T - Steel phone. Please how can I fix the touch screen???
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