11 Replies Latest reply: Nov 23, 2011 8:07 AM by joel RSS

Does T-mobile have 3G

So I have been with Verizon for a long time now and just started playing with T-Mobile service.  I picked up a SGS2 and get pretty nice coverage out and about in my area of northern VA.  But when I go inside I start to drop to EDGE! Does T-Mobile not have a 3G network as well?  I was looking through the SGS2 manual and I came across an interesting note.  It says the 3G icon is only visible while roaming. 

 

Any one else seeing the same things?  What is the deal with that?

 

Thanks

 

Bill

  • 1. Re: Does T-mobile have 3G

    I am a little confused.  Did you pick up a T-Mobile SGS2, or something like the European version of the SGS2?  If the latter, you may only get Edge speeds because the phone you have may not have the T-Mo 3G/4G bands.  If it is a T-Mo SGS2, you may need to enable by accessing Settings > Wireless > Mobile networks > Network mode...Ensure GSM only isn't checked if you live in an area of 3G.

     

    To answer your question, T-Mo does have 3G and 4G mode, and not just roaming.

  • 2. Re: Does T-mobile have 3G

    Yeah, I have a Tmo SGS2.  Just got it yesterday.  It's set forGSM/WCDMA in the network settings and still goes into the EDGE network.  I checked my coverage on their web page and it does show me on the edge of the 4G area into a 3G area, but I do not get 3G, that is for sure. From their site, I should be in a fairly heavy 3G area at least...

  • 3. Re: Does T-mobile have 3G

    T-Mobile's 4G network is really just enhanced 3G, so it doesn't read any different if it's getting 3G speeds or 4G speeds. Unfortunately, T-Mobile's spectrum doesn't have very good building penetration, so dropping to Edge can happen. When you're inside, try this: go to Settings>Wireless & Networks>Mobile Networks>Network Mode and select WCDMA Only. Sometimes these phones when on Auto will switch down to Edge even if there is 3G/4G signal because keeping the faster connection would burn too much battery. Switching to WCDMA Only will force it to use that faster signal. The only problem is, if there really is no 3G singal, you'll get nothing until you switch back to Auto (which I do when travelling).

  • 4. Re: Does T-mobile have 3G

    T-Mobile's 3G/4G spectrum is more than capable of matching that of the 2G/GSM network but they intentionally lessen the coverage to help with 3G/4G network capacity. When T-Mobile or it's contractors upgraded a tower to 3G/4G the coverage matched the GSM signal, but the speed was S-L-O-W.. due in part to it running only a T1 per sector. Weeks later the coverage was reduced to 1/3 that of the GSM network and speeds went up. They could have increased the backhaul at this site with fiber to alievate the capacity issues but Im sure it wasn't "in the budget"

     

    Try locking WCDMA. If that doesn't work call T-Mobile, ask for tech support and ask about the Cel-Fi in home 3G/4G signal booster.

  • 5. Re: Does T-mobile have 3G

    well I was thinking about that too cause I get 4G almost all the time but in places where theres no 4G coverege i get the EDGE only not the 3G. My girlfriend had the HTC HD7 and she didnt have that problem. In places where I had only EDGE she was getting 3G. I read a post somewhere on the internet that TMO G2s does not switch from 4G to 3G only the european version does switch. Is that a software issue I have no idea or is it TMO`s way to keep ppl frustrated.

  • 6. Re: Does T-mobile have 3G

    It's switching between 3G and 4G, it's just not displaying that in the notification bar. Go to Settings>About Phone>Phone State and it will read whether it's on UMTS or whatever the other one is (I can't remember). The 3G/4G display is more about branding than providing the user with clear info.

  • 7. Re: Does T-mobile have 3G
    unclespoon

    Also, you might want to call T-Mo or go into a store to check - I live in northern VA too and I'm on 4G almost ALL the time and I just ran a 4G speettest and got like 14.5 Mbps download speeds!

  • 8. Re: Does T-mobile have 3G

    This is correct - the network indicator on your phone will reflect either 4G (which spans both 3G and 4G speeds) or 2G, and you will not see 3G any longer, though that is still there. 

    3G as an on-device network indicator was phased out on most new phone models beginning in early/mid 2011.  

    The intent is to reduce the number of different indicators, which we found can cause confusion if you're not sure what means what. 

  • 9. Re: Does T-mobile have 3G
    philyew

    Doubtless it also cuts down on complaints from people who have bought HSPA+21 or 42 devices,  pay for (or think they pay for ) 4G service, but would only ever see 3G indicated because of local coverage issues ;-)

  • 10. Re: Does T-mobile have 3G

    joel wrote:

     

    This is correct - the network indicator on your phone will reflect either 4G (which spans both 3G and 4G speeds) or 2G, and you will not see 3G any longer, though that is still there. 

    3G as an on-device network indicator was phased out on most new phone models beginning in early/mid 2011.  

    The intent is to reduce the number of different indicators, which we found can cause confusion if you're not sure what means what. 

    I have never seen the 2G indicator.  Does it ever actually say 2G?  Mine shows E (I don't have the fancy 3G network out here in the sticks.)

  • 11. Re: Does T-mobile have 3G

    Yes - a few models will show E instead of 2G.