Plan Support

Plan information

View plan details

Plans general information

Rate plans

myFaves

Take Control

Rate plans general information

kidConnect

FlexPay

Coverage

Roaming

Coverage general information

T-Mobile FlexAccount

T-Mobile Prepaid rates

T-Mobile Prepaid refills

T-Mobile Prepaid service


	What features are available with T-Mobile Prepaid service? ›

	What phone models can I use with T-Mobile Prepaid service? ›

	My T-Mobile Prepaid phone is missing or stolen; what do I do? ›

	How long does it take to change my T-Mobile Prepaid phone number? ›

	How do I access or set up my voicemail with T-Mobile Prepaid? ›

	How is voicemail usage billed with T-Mobile Prepaid service? ›

	Can I call information (411 & More) from my T-Mobile Prepaid phone? ›

	Where can I get my T-Mobile Prepaid phone repaired? ›

	Can I roam internationally with my T-Mobile Prepaid phone? ›

	How much do I need to spend on my T-Mobile Prepaid phone service to get Gold Rewards? ›

	How do I know how close I am to receiving Gold Rewards on my T-Mobile Prepaid phone? ›

	I am out of minutes, but according to the call timer on the T-Mobile Prepaid phone, I have minutes remaining ›

	Can I disconnect my T-Mobile Prepaid account and receive a refund on my balance? ›

	Can I go from Prepaid to Postpaid on a T-Mobile Prepaid account? ›

	What are the advantages of having a T-Mobile Prepaid account? ›

	Is a service agreement required with T-Mobile Prepaid service? ›

	What is the activation code? ›

	How can I obtain more information about T-Mobile Prepaid service? ›

	What if some of the T-Mobile Prepaid services are not appearing on my device? ›

	T-Mobile Prepaid Pay By The Day FAQs ›

	What happened to my current prepaid rate plan, T-Mobile To Go? ›

SmartAccess

Accounts with multiple phones

Primary Account Holder

Plans and Services

Billing

Account information

See coverage map ›

Services

Service information

View service details