5 Replies Latest reply: Jan 27, 2012 8:51 AM by tmo_ian RSS

I can't see any wifi connections and get wifi error

I recieve an error every time I try to turn on the wifi in wireless and network settings. And no matter where I am I do not see any wifi connections. Everything else on the phone seems to operate normally. I bought the phone used from a freind. It has Android ver. 2.2.1 . I was hoping someone could help me how to fix my little problem.

  • 1. Re: I can't see any wifi connections and get wifi error
    smplyunprdctble

    The silly question I have to ask is "are there any [visible] wifi connections where you try to look for them?"  (I have to ask because I had a user at work call me saying he couldn't get connected to the server -- turns out he brought his PC home and assumed the wifi would reach from downtown to the suburbs)

     

    Also, is it the official Android release or is it a rooted device (Settings-->About Phone will give you a build number and that -- I can't remember off the top of my head the "official" release build numbers, but it "may" be easily determinable based on the information in that screen.  Also, if you have an app called "SuperUser", you're rooted).  A rooted device may not have all the drivers installed for your device, and may be causing your wifi connection problems.

     

    Finally, do you have any task killers running.  If you do, uninstall them [forever] and reboot to see if it works.

  • 2. Re: I can't see any wifi connections and get wifi error

       To answer the silly question, i can't see any connections no matter where i am. I do have a wireless router at  my house that I use for my lap top sometimes.

       The phone is not rooted, I don.t know enough about Linux to mess around like that yet. maybe some day.The build # is "3.56.531.2 CL300801 release-keys"

        I do have an app called "turbo droid" but I had the wifi problem before I installed that app.

        I hope that helps you, looking forward to your reply. Thanks

  • 3. Re: I can't see any wifi connections and get wifi error

    I uninstalled Turbo Droid and rebooted, sadly I still have a wifi error. And I dont think my phone is rooted. Can you tell from the build  # ?

  • 4. Re: I can't see any wifi connections and get wifi error
    smplyunprdctble

    The build number looks like it's probably the appropriate build for the MyTouch3G with the 3.5mm headphone jack -- Fender Edition?

  • 5. Re: I can't see any wifi connections and get wifi error
    tmo_ian

    Hey martyincr!

     

    I'm sorry you're having problems with your Wi-Fi.  Since you are getting an error while turning on the Wi-Fi, I'd recommend a master reset.  This will delete all information in the device memory and reset the device to factory default settings to ensure there are no software glitches.

     

    Let me know if this helps!

     

    - Ian