12 Replies Latest reply: Jan 10, 2012 7:41 AM by tmo_ian RSS

$20 to Exchange the G2X???

Hi all,

 

Does anyone here ever hear of the $20 fee for exchange a defective product? two of my phones are constantly froze, handup call and restarting and when i called in to get an exchange, the tech support guy told me T-mobile will charge me $20 per phone for the exchange.