1 Reply Latest reply: Jan 17, 2012 3:07 PM by tmo_candace RSS

Computer does not recognize my Samsung Tablet 7.0

I followed the steps to install my device to My-Tobile so I could access broadband but the computer gets to the step of finding the device but never finds it. All drivers seem to installed correctly, any help would be appreciated. Thanks.

  • 1. Re: Computer does not recognize my Samsung Tablet 7.0
    tmo_candace

    Hey there roland1919!

     

    I'm sorry to hear you've completed some troubleshooting and it still doesn't work. With a little more information we can get it working for you.

     

    It sounds like you are trying to use your Samsung Tab 7.0 Plus as a modem for your computer.  Are you attempting to tether your device using a usb cable or  set it up wirelessly as a hotspot? Does the computer charge the device?

     

    Thank you and have a great day! 

     

    --candace

     

    Community Moderator