My defy phone shows bars but 3g. How do I set the phone to a 3g network. Up until now it showed 3g beside the bars. thanks
Does your phone show an E? Do you have a data plan?
menu > settings > wireless and networks > mobile networks > select network. Make sure 3G or automatic is selected.
thanks for the prompt replies. I have it set to 3g and still only have bars showing and nothing else. I guess if all else fails I will spend hours on the phone with support. If you have any other ideas please let me know.
Try this: be sure your wifi is OFF. Then go into the dialer and dial *#*#4636#*#*. Select "phone information". and under "preferred network type", see what it says, If it says "GSM only", you cannot get 3G. If so, change it to "GSM auto (PRL)" and exit out and see if that does the trick.
No still no 3G. And I had it yesterday. Maybe it went out to celebrate New Years eve. By the way Happy New Year to you.
Same to you! BTW, if you did have to switch it, to GSM auto (PRL), sometimes it takes a bit for a connection.
I am also having the problem. I GOT MY 3rd Phone yesterday. I am sick of this. Can I just get a phone that I cant break and I can rely on? It is just showing that I have service. No E or any type of G. I also have .6 percent of my 2 gigabites of data left.
Since I have only bars and no E or type of G, what am I running on besides frustration.
I eventually called in on another line and they had me go into menu, Wireless & Networks, Mobile Networks, Access Points, Menu Button, Restore to Default, Restart Phone. Try that and let me know please. Props to Aaron C for teaching me this one. email@example.com
Did it work?
Still no go I will have to call on Tuesday.
deedemp, if you're in the mood would you go into the "INFO" menu: dialer, and dial *#*#4636#*#*. Select "phone information". and under "preferred network type", see what it says? (make sure wifi is OFF). Thanks
It says a lot of things what should it say?
I'm also having problems and i'm also going to make a separate thread. I have been dropping calls can't connect to the net unless i'm in my house on wifi.
I just came from Brooklyn at 96th st and flatlands. I go from edge to 4g.
I have 4 bars and yet either takes forever to connect to a site or no connection at all. Plus shows I have data connection.
I have been dropping calls for a week and I don't know of it is due to the wifi update. In Brooklyn even hooking to wifi was a hit or miss. I pulled the battery cleared all internet settings and tried different settings for the network.
A phone is no good to me if I have to stay in my house to use my own wifi. Or I go to Merrick rd in Baldwin I go to edge.
I left att due to **** like this and I had even worse problems with my captivate. Almost a year with no gps. But I'll go to Verizon if this can't get fixed.
I made fun of my daughter and wife going to MetroPCS but at least they have service and no dropped calls where they go.
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