5 Replies Latest reply: Dec 15, 2011 9:20 PM by retlawc RSS

No Sound to make a call or recceive a call!!!

Help! My phine rings, however; I cannot hear the caller and the caller cannot hear me.  When i make a call, it processes the call but this message comes up " PRESS THE LOCK TO USE IN CALL FUNCTIONS" I cannot hear anything and no one can hear me.

I did a master reset and lost all my info, I need my phone.  Please help....