2 weeks ago, I ordered prepaid broadband sim only kit because you advertised free 200mb data.
However, I tried to activate this sim card I got but there is no activation code. it has only sim card number.
The sim number I got is 8901260132451757154.
please check this problem.
We're excited to hear you're starting up new services with us and definitely want to make sure your device is registered properly. Please follow the step-by-step instructions found here: Get Started with Mobile Internet Management. Let us know if you need further assistance!
I have tried lots of time to create new my account and activate my sim-kit in the https://mim.t-mobile.com/primary/openPage.
After I filled out all the forms, the message was only "the service is not available" every time.
What should I do for it?
You know that It's really inconvenient system for everybody.
When you are trying to do this, are you connected to the Wi-Fi, or the T-Mobile network?
I tried it a couple of hours ago.
Of course, I did with T-mobile network! not wifi.
Now I tried it again (EST 16:32).
"The service is temporarily unavailable"
What should I do!?
T-Force is happy to look into this for you. I am sending you an IM with instructions how to contact us. Please click on the magenta number next to your account profile picture, and follow the steps. We'll look into this for you as soon as possible.
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