1 Reply Latest reply: Sep 9, 2011 5:55 AM by baracuda1971
If your phone is frozen:
- Turn the power off. If your Samsung Behold II is frozen, pull the battery out and reinsert it
- Hold the Volume Down, Send and End buttons (in that order)
- When a graphic appears on the display, press the Menu key to begin the reset
If you selected YES, all data including third-party applications will be deleted from the Samsung Behold II. Once the wipe is complete, the phone will reboot to its factory fresh state.