2 Replies Latest reply: Sep 7, 2011 3:33 PM by aiharkness
You need the data service specific for BlackBerrys. If you are supposed to have it and it has been several hours since you activated your account, call T-Mobile customer service and make sure your account setup was done properly.
If you just activated your account, you ought to give it an hour or two, or three. Usually the service books get pushed the to handset immediately, but sometimes it takes a little while.