2 Replies Latest reply: Nov 6, 2013 5:52 AM by jjj001 RSS

Galaxy S2 keeps turning on and off!! HELP?

ruby.a7

So, this morning my Galaxy S2 turned off because it had no charge. So, when I connected the charger, the phone turned on normally and then a few seconds after going to the homescreen, it shuts off and then turns back on and repeats the cycle. There's no way I can reset it to factory settings because there's no way I can get to the menu without it shutting off on me. Has anyone else had this similar problem? If so, how did you fix it?

  • 1. Re: Galaxy S2 keeps turning on and off!! HELP?
    tmo_keith_m

    It sounds like you will need to reset, you can do that with the hardware buttons and steps are here. Let us know what happens!

  • 2. Re: Galaxy S2 keeps turning on and off!! HELP?
    jjj001

    All three Samsung Galaxy S2 phones on my account have this problem. My phones are less than 2 years old. The first phone did this about 6 months ago and never recovered; the second phone (one I'm still using) did this back in August for a few days, then recovered and I'm still using it today but it's got other problems like 10 second lag when calling or texting. The third phone started turning on and off about 3 weeks ago. This third Galaxy S2 continues to turn on and off. Basically, all 3 phones we bought have this problem. We presume it is some planned obsolescence sent via Samsung's OTA updates in order to encourage us to buy newer Galaxy S model phones. I wish there was a way to block the forced updates. We definitely will never buy Samsung phones again.

     

    TIP: If you need to recover photos, put an SD card into your phone. When you turn your phone on, you have about 10 seconds before it shuts off again. Quickly unlock your screen, turn on GPS, then Bluetooh. When the Bluetooth screen pops on, let it stay on Searching for Devices for a few minutes. This may let you access your phone. It worked for me once, now it won't work again and the phone just turns on and off like before.

     

    Good luck with your recovery efforts!