1 Reply Latest reply: Aug 20, 2011 3:09 PM by darnell RSS

    Frozen and locked out!

      Well I phone froze and so I decided to reset it but now im locked out! I know im putting in the right password and it just goes back to the lock screen. I dont know what to do...

        • 1. Re: Frozen and locked out!
          darnell

          Try another soft reset, using the reset button.

           

          Try some things you know are not the right password then.  Like 1s or 0s or some other combination.

           

          Not that you want to hear this, but the instructions for a hard reset that will wipe out everything are on page 249 of the manual.