3 Replies Latest reply: Jan 31, 2013 11:35 AM by edy6401 RSS

Unable to check for updates "manually"

Good afternoon,

If this has been posted already, please accept my apologies. I have not been able to find it.

Currently, I am unable to push or manually request/search for software updates. When I go to settings, about phone and system updates; the phone just hangs. I usually have to press the home button. The phone will  stay stock on searching for ever if I let it. It will not give an error message or anything like that. It will just stay stock on searching. Does anyone know how to fix this?

Thank you for your help.