3 Replies Latest reply: Aug 18, 2012 9:18 AM by colt149 RSS

    Dropdown noification bar in lock mode should work. And here is the video that it does. Please help!


      The notification dropdown doesn't work on my Samsung Galaxy S2,but here is a video that does show it working on the GS2.https://www.youtube.com/watch?v=Q5XT02Euw5E&feature=youtube_gdata_player .So tell me why was I not told that all ICS functionality should work on the GS2. I was on with a overseas tech rep that did not understand me or the Samsung tech level 4 rep on this and another issue. So the Samsung Representative stay on this call with me to find out why this function was not allowed by T-Mobile at all. The Samsung Representative did tell me and T-Mobile that this a basic functionality of ICS. I keep repeatedly getting overseas representatives at T-Mobile this has happened more and more. Both me and the Samsung Representative that was on the call with me was amazed when your overseas tech supervisor told both of us when I ask her to transfer me to loyalty to resolve this issue,she out in out told us we couldn't talk to loyalty at all. But when issued a warning of terminating my service with T-Mobile then she finally transfered me to loyalty. Is the way to do business with long standing loyal clients as me and my wife. Please make this right. Samsung went out of there way to find out a issue with me. I hope you will do the same. So thank you for taking your time in looking into this with me. I don't want to leave T-Mobile but your customer service gets worse my wife and I may have to. Thanks You in advance.