2 Replies Latest reply: Aug 5, 2011 12:50 PM by tmo_mikem RSS

I have an old Sidekick and all data disappeared 7/30/11

does anyone know how to regain info from Microsoft server?
  • 1. Re: I have an old Sidekick and all data disappeared 7/30/11
    gramps28

    You can't. Microsoft shut down the servers around the end of May and Sidekick

    users were given notice to back their data up.

  • 2. Re: I have an old Sidekick and all data disappeared 7/30/11
    tmo_mikem

    http://newsroom.t-mobile.com/articles/Danger-Sidekick

     

     

     

    Statement: Danger Service for T-Mobile Sidekick

    Bellevue, Wash. — Feb. 28, 2011

     

    After May 31, 2011, the Danger Service (a subsidiary of Microsoft) used by T-Mobile Sidekick customers for data services will no longer be available on Sidekick devices.

     

    T-Mobile will provide offers for our Sidekick customers before May 31, 2011, to help make an easy transition from their existing Sidekick device to a new device. We will have more information to share about these offers with our customers in the weeks ahead.

     

    To ensure the best possible transition for our loyal Sidekick customers, an enhanced Web tool is available on myT-Mobile.com to easily export their personal data, including contacts, photos, calendar, notes, to-do lists, and bookmarks, from the Danger service to a new device, computer, or a designated e-mail account.  An application is also available in the Sidekick Catalog to make it easy to export personal data to the Sidekick’s memory card.  Many T-Mobile stores can transfer data from that card to a new T-Mobile device if the customer brings in the memory card and Sidekick.

     

     

    All Sidekick customers received messages several months ago, which asked them to use those tools to back up their data. The servers were only on and able to back up data until 6/30.

     

    I'm not sure how you had data for another month after that. Anyway, I'm sorry but by now, it is too late.