We apologize for the issues you have experienced with the Android 2.2 (FroYo) update for your myTouch 3G and can provide some information to resolve the issue.
The Android 2.2 update for the myTouch 3G is not available for direct download through HTC. It was only released directly by T-Mobile. If you are having issues with the update link they provided, you may wish to speak to your local T-Mobile service location for assistance.
Feel free to reply should you have any further questions or if you are still unable to obtain the update. If you feel more comfortable discussing issues by phone, you can contact Technical Support at 1-866-449-8358, 6 am to 1 am EST, 7 days a week.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
This is the actual email i recieved