- Check hardware manager to make sure the ZTE device is showing up in Network Adapters
- Rather than uninstalling Broadcom, you can "disable" it in windows hardware manager, which is easily reversible (you can enable/disable hardware without completely removing it)
- The blinking green light means that the device has not established any data session with T-Mobile. Blue is the color you are going to want to see. The data session has likely not established due to whatever hardware conflicts are preventing the network adapter driver from installing or working properly.
THANKS for your input. ZTE's 4G stick was not being recognized as a network adaptor. I elected to try using SysConfig to temporarily remove the Dell Wireless LAN Card Network Tray Applet from the "Startup" list, a move easily reversed. After rebooting, the Rocket 4G drivers loaded and the Connection Manager suddenly had a "Connect" button and signal strength meter (showing 4 bars). In addition I received a "welcome" message from T-Mobile and the stick's menu showed its phone number for the first time. Houston, we have ignition.
I reversed the SysConfig startup change to once again include the Dell WLAN card, and rebooted. Both the T-Mobile broadband and the Dell WLAN feature continued to work fine. Happy ending.
Perhaps T-Mobile's tech support folks can add this to their bag of tricks, as it's very simple and does not involve messing with the Registry, or uninstalling anything (as ZTE wanted me to do). I don't know if it's unique to Vista or to Dell (I don't have anything good to say about tech support for either) but I imagine others have had the same frustrating problem trying to install their Rocket 4G broadband stick.
same problem with new Dell and Windows 7. The stick ZTE (Rocket) 4G did fine with old Dell and a Sony Vaio. But it will not be recognized by the Dell. I have called Dell...everything is working well...I get the same green light but nothing blue...which is what I get when it has worked. Everyone wants to blame everyone else.
Sorry to hear that you are having issues with your web stick The blinking green light indicates 2 things:
1 - The device is getting power from the PC.
2 - The device is registered to the network but not connected.
Green, blinking twice every 3s
Your Laptop Stick is powered on
Green, blinking once every 3s
Your Laptop Stick is registered to a GSM/GPRS/EDGE network
Blue, blinking once every 3s
Your Laptop Stick is registered to a 3G network
Green, always on
The GPRS/EDGE connection is set up
Blue, always on
The 3G connection is set up
Your Laptop Stick has been removed from your computer
The blue-green light code is additional info that may help some users. As the narritive indicates, I managed to get it working with my cranky Dell XPS-15 and Vista. When I subsequently acquired a new Lenovo Thinkpad with Win7, all attempts failed including uninstalling and reinstalling the software several times. My efforts on that PC are documented in another thread on this site... Rocket 4G Stick Will Not Install on Lenovo T520 Laptop
I really like the T-Mobile 10-day plan, as I travel perhaps 5 times a year on one-week business trips and it would give me basic connectivity for communications and information searches, at very low cost. However, I've given up on using T-Mobile's Rocket 4G device with my Lenovo and would gladly trade it for a T-Mobile 3G device (which I assume would not be so cranky), or sell it cheap.