I get this yet they still wont let me out of my contract which by the way I did not extend. Typical deceptive business practice of t-mobile, repeatedly assuring me that accepting an unsolicited piece of equipment that was supposed to enable me to use my phone in my home would not extend my contract, they did it anyway! Then I get this:
This is a really strange situation. Looking at the coverage map you shouldn't be able to connect to T-Mobile at all. But it does make sense as to why you have continued your service and recently extended your contract. We would like to meet you half you way and offer to credit half of the early terminations you will incur when canceling your account. Losing you as a customer is the last thing we want to see happen, but we also do not want you to pay for service, that we are unable to provide to you. We are unable to credit all the fees due to the contract that you did accept. Is this something that you would be interested in?
Krystle C @ T-Force
Remember when I first moved here I could occasionally get a tmobile tower but now tmobile has done away with that and still wont let me out of my contact!