1 2 Previous Next 22 Replies Latest reply: Jun 3, 2012 11:12 PM by hagrinas Go to original post RSS
  • 15. Re: Google Navigation vs Telenav GPS?  Is there a difference?
    hagrinas

    I'm not sure what to make of this. There is a banner ad on my phone that says "free Telenav GPS." When I click on the terms and conditions, everything looks fine. BUT when I click on the link to see the "complete terms and conditions" it says I need to give a credit card number, and if I don't give one they have the right to bill me or prosecute me or some other language to that effect. Either they simply use the same boilerplate language for everybody, or they are unethical sneaks. In any event, if they are asking me to agree to pay for something that they claim is "free," I'd just as soon wait to find out what others experience.

  • 16. Re: Google Navigation vs Telenav GPS?  Is there a difference?

    If it's a banner ad, why are you surprised? Most banner ads are **** anyway. What's already INSTALLED on the phone is the version that's free for you with basic navigation.

  • 17. Re: Google Navigation vs Telenav GPS?  Is there a difference?
    hagrinas

    That completely misses the point. If I go to the so-called FREE version, I still have to agree to the user agreement that says I agree to pay.

     

    If you still don't understand, if I go to the free installed version that I already have, I still have to agree to the user agreement that says I agree to pay.

  • 18. Re: Google Navigation vs Telenav GPS?  Is there a difference?

    First off, you said BANNER AD. There is a difference between app and a banner ad.

     

    Second, if it was a banner ad, then it's likely a free trial. Those are the instances where they want your credit card up front.

     

    However, if it's the actual app that already came on your phone, not something you downloaded from an ad, I don't know what to tell you. I never had that problem when I opened up telenav already installed on my phone. There was a user agreement thing, but if I chose to upgrade, THEN I'd have to submit credit card info. It never asked for that info otherwise. If you read the entire thing and credit card info was mentioned, it may have been for when you decided to upgrade.

     

    Edit- I just checked it out and that seems to be the case. Credit card = if you chose to upgrade. Also the upgrade is a free trial for 30 days. If you don't cancel before then, they will bill you.

     

    However, when you choose to use the free, basic version, they won't use and don't ask for your credit card info.

  • 19. Re: Google Navigation vs Telenav GPS?  Is there a difference?
    hagrinas

    I didn't say anything about a credit card. I said the user agreement said that I agreed to be billed, and it said nothing about upgrading. Did you read the entire user agreement when you signed up for the free version?  By the way the banner ad was from T-mobile. I didn't come here to argue semantic differences or anything like that. Either you can help or you can't.  I simply want my question answered. The user agreement that came with the supposedly free version is what I am talking about. I realize there is a small percentage of users out there who think "click here to acknowlege that you have read to and agree to the user agreement" means "click here." If you are one of them, you are the wrong person to answer this.

  • 20. Re: Google Navigation vs Telenav GPS?  Is there a difference?

    It was answered.

     

    You are not billed. Credit card or not. There is no money involved. Basic version is FREE. Free = no money involved. The end.

     

    Clear enough for you? :/

  • 21. Re: Google Navigation vs Telenav GPS?  Is there a difference?
    captainbob

    Actually the people that wrote the EULA on the software are apparently not to bright, because there is a couple of paragraphs that talk about charges that will be billed to your credit card or to your phone account by Telnav, when you click on the "Terms of Use" on the software. If it is the free version, than they should not have that as part of the terms of use.  Stupid..... Look here under Payment....

     

    http://www.telenav.com/include/files/terms-of-service.html

  • 22. Re: Google Navigation vs Telenav GPS?  Is there a difference?
    hagrinas

    Yes, that's exactly the problem. They say it's free. The version says it's free, but they say use is bound by the license agreement that says it isn't free. Chances are that you can take the list of people who never bother reading license agreements and add telenav themselves.

     

    If they are saying it's free and people are using it and not getting billed, then I feel a lot more comfortable. Unfortunately, these days businesses get away with blatant lies and say they had a "disclaimer." Disclaimers are supposed to disclaim, not contradict. The product can't be free and not free. One of them is a lie. But businesses are routinely making false claims in BIG PRINT and contradicting it in small print and claiming that the small print governs.

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