Apparently T-Mobile installs Carrier IQ software on their Android devices. This software (CIQ) has the capability of logging tremendous amounts of sensitive data and gives carriers access to all or most of it. Exactly how each carrier (T-Mobile) uses the software remains somewhat of a mystery. Carrier IQ users are unaware of the software's existence, as it runs in the background and doesn't require authorized consent to function. From a permissions standpoint -- with respect to Android -- the software is capable of logging users keystrokes, recording telephone calls, storing text messages, tracking location and more. It is often difficult or impossible to disable. It does not appear in the list of active processes, and doesn't respond to "force quit" commands. This software is set to startup when Android launches.
Dude, you are like 6 months late on this lol.
Thanks for the obvious, but the question still stands unanswered.
Use the search function, young Padawan.
Much thanks for the info. After reading the discussions, and many more on different sites, it's apparent T-Mobile doesn't plan to rectify this potentially intrusive software anytime soon, until forced by the courts (litigation is pending). I ran the LookOut app "IQ Detector" on my Amaze and discovered that CIQ was indeed installed on my device. I'm well aware this is an old issue but nothing has been done as yet, and this software has too many potentially unwanted capabilities. This software can literally "phone home" your activity, similar to a backdoor trojan. What's worse it needs no permissions to do so.
Also the app only sends home usage statistics and no personal information.
People just got up in arms when they saw something that was in the log that was their information.
Just a debug log and was not sent.
While their is a was the program can have access to things for operation it does not take it.
Every carrier can customize it but the carrier versions don't take information but just when you have dropped calls or can't make calls.
Either way, there is no way to remove it right now without rooting the phone. The pending update to ICS on the phone will give you the ability to disable the app though. (running the leaked version of it on mine now)
Thanks for the updated info.
You might also be interested to read TM's explanation of its use https://support.t-mobile.com/docs/DOC-2929
If you do a search for Carrier IQ in this support site, you will see that TM actually do list in the spec sheet for many of the devices where they pre-load Carrier IQ, but a quick search reveals nothing for the Amaze 4G. Is that an oversight, or is the Lookout app coming up with a false positive?
No it isn't exactly a false positive, "T-Mobile utilizes a "System Manager Application" which USES Carrier IQ software that collects and reports "diagnostic data" (Diagnostic data being defined as battery life, dropped calls, and signal strength) from your device. T-Mobile also uses this "diagnostic data" to identify and recommend products and services (commercial spyware?)." (This is a direct quote from the link you provided). Also, I checked my device and it has System Manager Application running in Home Screen/Settings/Applications/Manage Applications/All. T-Mobile also includes a contradictory disclaimer: "Our Customer's privacy is important to T-Mobile, so we don't allow the System Manager Application to obtain information such as the content of text, email or voice messages, or the content of customers' internet activity or on-line searches." If this is indeed the case, then exactly how are they able to "identify and recommend products and services?" All in all T-Mobile is being less than forthcoming. Finally, I sincerely hope that the upcoming update to ICS will give users the ability to disable the software...
Having read through the article myself more thoroughly, I can see that the Amaze is listed as having Carrier IQ installed, so the apparent absence of a note in the spec sheet is an oversight. Clearly, they are not trying to hide the fact.
The example product/service they give of wifi calling can clearly be recommended based on stats of calls dropped. They also say they capture information about third party applications which may be causing performance problems, but that information could also be used to recommend other products and services. The data mining doesn't have to be unduly intrusive to be able to do what they say.
If I read the document correctly, they also tell you already how to switch off data collection, so you shouldn't have to wait for ICS to solve that problem.
Yes I read the instructions how to switch data collection off, so at this point I'm content to see what the update to ICS will do. Thanks for all your advice and help. I'm considering this discussion closed.
I've had a conversation with some of the higher-ups at T-Mobile about Carrier IQ. These are people that I have worked with on more than one occasion, and feel are a reliable source. T-Mobile isn't doing anything malicious with this data. In my conversations with this person (I don't want to name names) I was made comfortable with the way TMobile uses the data from this app. It is used to monitor network health, device health, and find ways for make better devices.
I was very concerned about it at first, just like many of you, but I am now comfortable with it.
The Author has been selected as an Influencer for T-Mobile USA, Inc and in conjunction with this role has been provided with a device. CMP.LY/2/ldtggQ
Either way I still don't trust it.
I disabled it on my amaze now that I have ics. Also on the one.
Fair enough. Just thought I would share my interactions with some of the managers at T-Mobile's corporate office.
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