6 Replies Latest reply: Jun 27, 2012 3:38 PM by theartiszan RSS

    Another Chance for update?

      Come on TMobile... Every other carrier has updated the original Galaxy Tab to Gingerbread.

      This newest update would be an awesome addition to my Tab that's only a year old and still running Froyo.

       

      http://www.ubergizmo.com/2012/04/samsung-galaxy-tab-value-pack-upgrad/

        • 1. Re: Another Chance for update?
          theartiszan

          Yeah I second that.

          Have one of these things my self among myffleet and it bothers me that Samsung/T-mobile never updated it.

          I would be happy even with 2.3 as a lot of apps need that now.

          • 3. Re: Another Chance for update?
            tmo_candace

            Hi pkg1234,

             

            I know an update has been long anticipated. While there are software updates coming down the pipeline for various devices;  unfortunately, there is nothing to report at this time.  Any news of a software update will be posted at t-mobile.com/support. 

             

            Have a great rest of the day!

             

            --candace

             

            Community Moderator

            • 4. Re: Another Chance for update?

              Samsung Cares confirms Ice Cream Sandwich for SGH-T849?!

               

              Here's a copy of the transcript from my chat with Samsung Cares this evening-

               

               

              General Info

              Chat start time May 21, 2012 7:42:37 PM EST
              Chat end time May 21, 2012 7:57:25 PM EST
              Duration (actual chatting time) 00:14:48
              Operator Daniel

               

               

              Chat Transcript

              info: Please wait for a Samsung Agent to respond.
              info: You are now chatting with 'Daniel'. There will be a brief survey at the end of our chat to share feedback on my performance today.
              info: Your Issue ID for this chat is XXXXXXXXXXXXX
              Daniel: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
              Daniel: We have not heard from you. Do you wish to continue the chat?
              Visitor: Hi, I was wondering if an update from android 2.2 to a newer version will be made available for my sgh-t849?
              Daniel: I understand that you want to update your tab. Is that correct?
              Visitor: yes
              Daniel: Thank you.
              Daniel: May I know the model number of your Tab. It is provided on the back of the Tab.
              Visitor: SGH T849
              Daniel: Thank you.
              Daniel: Would you mind holding 3 minutes while I gather the required information on your request?
              Visitor: sure
              Daniel: Thank you.
              Visitor: hello?
              Daniel: Thank you for holding.
              Daniel: I see that your device is on the latest version update.
              Daniel: There is no latest update released yet for your device.
              Daniel: However, When the update is released it would be notified on the website; I suggest you please check the Samsung website periodically.
              Visitor: are there any plans for gingerbread in the future?
              Visitor: tmobile tab is only major carrier not updated
              Daniel: Yes, The Ice Cream Sandwich update is planned for the device, but we exactly do not know the details regarding the release
              Daniel: Please be rest assured that the update is planned for your device. but unfortunately, we do not have the release dates with us.
              Visitor: Ok thanks
              Daniel: You're welcome. Is there anything else I can assist you with?
              Visitor: no thanks
              Daniel: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue “X close” button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day!
              info: Chat session has been terminated by the Samsung Agent.
              • 5. Re: Another Chance for update?

                And this is my my wife and I are switching to verizon when our contracts are up. We were sold a lie when we got our Tabs, and now you will lose our business (both tab and phone) after close to 8 years.

                • 6. Re: Another Chance for update?
                  theartiszan

                  Ok?

                  It's not like they updated theirs either.