1 2 3 Previous Next 38 Replies Latest reply: Feb 26, 2013 5:53 PM by tidbits Go to original post RSS
  • 15. Re: Bloatware

    I don't care for some of the stuff that's on the phones, but it's pretty much on par with anything you buy anymore.  Computers come preloaded with software, some of it configured so if you try to remove it, the computer crashes, so it's pretty much just a part of life to me.  In short, I realize the stuff's there, but I pay no attention to it and enjoy the phone for the things I actually did buy it for.  Complaining about it on here probably isn't going to get T-Mobile or any company to stop doing it. In the end, it's a rather trivial thing to me and not something I find worth worrying about.

  • 16. Re: Bloatware
    bow

    Add me to the "list" of people who doesnt like the **** that is installed on the phone. Good info here, I learned alot.

  • 17. Re: Bloatware
    tmo_alicia_b

    Hi!

     

    Let me first thank you for being part of our community!  We are happy to have you here and love to see you as an active participant. Android phones from all carriers come with pre-installed applications. Unfortunately there is no way to remove these, your only option is to root the device. Once that is done, you can do what you want with the device, but you warranty will be voided.

     

    If you have any further questions, please feel free to reply to this message or contact any member of the staff.  Thank you and have a great day!

     

    - Alicia B.

    Community Moderator

  • 18. Re: Bloatware

    Unbeliviable how us customer's have to put up with these pre loaded **** of apps. I'm one also that don't have the time nor patience to go through all the hoops involved with rooting. Nor do I care to really learn how to. All I want is to be able to remove these apps. Not only do the batteries drain pretty fast and when contacting support on how to improve the battery time they tell you to tweak the phone i.e., dim display, stop apps from running in the background...um really? Sure but how do we remove these stupid apps that you do stop only for them to run again on their own. This is so stupid!! I should make a big stink about and have tmobile take this phone back.

  • 19. Re: Bloatware

    You can find someone to root and remove bloatware for you, there are many people out there if you look ;)

  • 20. Re: Bloatware

    Really?

  • 21. Re: Bloatware
    darnell

    Yes there are people you can do it for you.  (You'll have to find them or someone else might be able to give you leads.  They're easy to find though.  Also, keep in mind your warranty is void the moment you have it done.)

     

    You purchased a device with T-Mobile's brand on it.  So you get what T-Mobile wants inside it, just like they've got their brand on the outside.

     

    If you want to buy devices that come with a manufacturer warranty and zero bloatware, you need to only buy unlocked GSM devices.  This would be the site you'd want to do all your shopping at.

  • 22. Re: Bloatware
    miket

       If we were to buy a non -TM branded phone - wouldn't that be missing wifi calling?   Or, am I wrong?

    darnell wrote:

     

    Yes there are people you can do it for you.  (You'll have to find them or someone else might be able to give you leads.  They're easy to find though.  Also, keep in mind your warranty is void the moment you have it done.)

     

    You purchased a device with T-Mobile's brand on it.  So you get what T-Mobile wants inside it, just like they've got their brand on the outside.

     

    If you want to buy devices that come with a manufacturer warranty and zero bloatware, you need to only buy unlocked GSM devices.  This would be the site you'd want to do all your shopping at.

  • 23. Re: Bloatware
    theartiszan

    You are right.

    No wifi calling.

    That is part of the T-Mobile branding.

    Unless you root and hack the phone it won't support wifi calling from T-mobile.

  • 24. Re: Bloatware
    miket

              That's what I thought.  TM should make their branded phones that are sold at full (non-subsidized) price completely "clean" of bloatware - or make it possible to delete it.   I realize TM gets paid to install this garbage, and I'd be willing to pay TM the equiv. amount to leave it off.

    theartiszan wrote:

     

    You are right.

    No wifi calling.

    That is part of the T-Mobile branding.

    Unless you root and hack the phone it won't support wifi calling from T-mobile.

  • 25. Re: Bloatware
    darnell

    miket wrote:

     

              That's what I thought.  TM should make their branded phones that are sold at full (non-subsidized) price completely "clean" of bloatware - or make it possible to delete it.   I realize TM gets paid to install this garbage, and I'd be willing to pay TM the equiv. amount to leave it off.

    The unlocked version that has no T-Mobile brand is "clean".  And you can buy an unlocked device at full price.  There's not really any point to T-Mobile putting their brand on a device that has zero of their customizations.  Sprint's EVO 3D allows for the removal of certain apps, but even they are not allowing all their bloat to be totally removed.  (You can't buy an "unlocked" device that would work on Sprint's network.  No OEM makes any such device.)

     

    Are you saying you want WiFi calling, but no other T-Mobile apps?  Because that's not "clean", that's customized.

     

    Susidized pricing goes to people who want to pay a different rate plan than people who are willing to pay full price for the device up front.  But if you get a T-Mobile branded device, no matter what you paid for it, it's a device with T-Mobile's stuff.

  • 26. Re: Bloatware
    miket

    Darnell -

       My point is: 

       I (and probably others) would be willing to pay a small premium (probably at least equal to what TM gets paid to install bloatware from the app providers) to leave it off.  IOW, I want a TM featured phone - but without the bloatware. 

        TM should not be voiding warranties for those that choose to do that themselves.

  • 27. Re: Bloatware
    darnell

    Of course it's all opinion what they should do and how they should respond.

     

    But, I don't personally like the idea of a remove bloatware fee.  Because that would only inspire them to put on MORE bloat to haggle people into paying the fee .

     

    T-Mobile is 100% right to void warranty on devices that are rooted or unlocked.  These actions take the device to a configuration beyond what T-Mobile reps are trained to handle and it would cost additional to train their staff to support that.

     

    If they're going to offer removing bloat, my support is behind letting it be like Sprint has done and plans to do.  For free, the option to remove what they are OK with parting ways with.

     

    Anyway, I'll end here at this point. 

  • 28. Re: Bloatware

    Update...I have since rooted my phone (Samsung Galaxy S Blaze) and used Titanium Pro to remove all the bloatware. I must have removed about 30 apps and system files that I did not use or need. I'm now left with a phone to my liking and the way they should be sold to begin with. And now my battery lasts past 9-10 pm. How about that TMobile??

  • 29. Re: Bloatware

    No you are not wrong. I bought a GS2 from my My Family Mobile from Wallmart for $300. I do not have the WIFI Calling, feature because of my Wallmart Sim Card. That however does not stop the T-Mo cretins from spaming me weekly that I need a T-mo Sim card. I have all the Bloatware disabled as much as possible under applications. MEATHEADS pester my browser with Mobile Life as a start page whenver I go for the Web button. I will not get another T-Mo because of their Spam and attitutude trying to place feces in my colon.

     

    My Wallmart phone was bought outright and a GS3 from Craigs List. Both work with T-mo on the Wallmart Plan Sim, give me 250 MB of high speed and unlimited talk, text and Web. The 2 phones cost less than I was paying for Sprint alone. Now If I could just stop the T-Mo spam on my browser.

     

    Another User Who Truly hates T-Mo Crapware Attitude. I will do my best to root after the promised Jelly bean updates. Years ago I quit T-Mo because the Network sucked, and now their Attitude ....