4 Replies Latest reply: May 17, 2012 2:47 PM by chadgarber RSS

    T-Mobile Sidekick 4G ***still*** the worse phone I have ever had.

      I have tried to be patient with this thing. I have tried to customize it to make it less annoying. I have tried to familiarize myself with this phone to maybe clear up some of the annoying things it does. But after many months, the T-Mobile Sidekick 4G is still the worst phone I have ever owned. It has so many issues, like freezing up and the screen becoming unresponsive until I turn it off and on and on and on and on and on. Has T-mobile been convinced yet that this phone should be recalled?

        • 1. Re: T-Mobile Sidekick 4G ***still*** the worse phone I have ever had.

          I have also been through 5-6 phones within a year, and t-mobile still hasn't done anything. Aside from the poor customer service and the phone not working at all, for my last exchange T-Mobile is now saying I never sent back my phone, so I have to pay for the device. My bill is now at $410, the sidekick was sold to me for about $100, and they are charging me a good 250-300 for the device that "wasn't" sent back. They need to recall the phone, and I'll be more then happy to never pay this bill. I'll wait for them to be bought out and all my charges will drop. Word of the wise, and actually a t-mobile rep advised me to do this. GO FIGURE.

          • 2. Re: T-Mobile Sidekick 4G ***still*** the worse phone I have ever had.
            tmo_alicia_b

            Hi chadgarber,

                 We do have some information you can review to get you phone in better working condition. Take a look at this information on the software update for your phone. If your software is up to date, then you will need to go to this link to troubleshoot the issues you are having. If that does not correct your issues, contact us, and we can review your replacement options.

            • 3. Re: T-Mobile Sidekick 4G ***still*** the worse phone I have ever had.
              the86d

              ...then you have never owned the Samsung Intercept...

               

              Agreed this is a piece of bad-smelling cheese, and fixes posted here do not fix the basic of issues.  You should not need to factory your device, NOR do ANYTHING funky like that.  It SHOULD just work.

               

              They need to drop 2.3 on this so developers can fix the underlying goofiness of TouchWiz memory leaks...  Especially since anyone but a basic of "users" uses LauncherPro.  I really wish they would test funky proprietary builds like this in the US by people who have used Android more than for occasional use, and phone calls.  Even the browser still FCs with the basic of use...

               

              These people just don't realize they don't even need to drop 2.3, just the 2.3 drivers, and the majority of knowledgable Andoid fans will have a build made by the Open Source developers.  Minimal work on T-Mobile and Samsung's part.  PLEASE DO SO!

              • 4. Re: T-Mobile Sidekick 4G ***still*** the worse phone I have ever had.

                This update had already been applied to my phone prior to this post. The phone is still a mess.