I am on a family account and would like to change my fav 5. I do not have the interface on my phone and when I try to do it online I can't figure out how to change to my phone. The one that it is defaulted to is my brother's account.
If you are still on a MyFaves plan you can modify your contacts by logging in to my.t-mobile.com and selecting "Contacts Store, manage, and transfer contacts" under the "Connect with MobileLife ®" section at the bottom of the page.
You will be redirected to a page where you can click theicon at the top, from there you can manage you MyFaves .
I do not see a contact store. What is the path? I go to my t mobile, mobile life and then my faves. However, it doesn't give me the option to change phones (we have 4 phones on this account). I can change my brother's Faves but not mine.
I tried to go to Connect with Mobile Life - Contacts and it asked me to sign in (which I was already signed in). I typed in my information again and it took me right back to my original page. It just keeps circling around. I need to verify my fav5 on my daughter's phone. One number shows as a fav5 contact on her phone is not registering as a fav5 number on the bill. ????? Any help would be appreciated.
I figured it out! I didn't realize I could login with my phone number. I always login using my brother's number (the primary account) and that is why I could only change his Fav 5. Thank you for your help!
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