3 Replies Latest reply: Apr 10, 2012 9:59 AM by tmo_alicia_b RSS

    Having problems with internet on Sidekick 4G

      My family has an unlimited data plan, but my phone has stopped allowing me to connect to the internet, unless connected to wifi. It is also not letting me send or receive picture messages. This has been going on for a few weeks now. I have read and followed http://support.t-mobile.com/docs/DOC-2742 and have also talked with a representative and technician on the phone about this. They had me check all the network settings and they were all set correctly, I tried turning the phone off and back on, and I did a master reset, but nothing works. I put my SIM card in my mom's phone and it worked perfectly, but when I put it back into my phone the problems continue. If anyone knows how to fix this please help. Thanks.