I'm having problems with my phone. 1) I've tried 3 different times to install drivers for my phone but my pc still doesn't recognize it. I've tried to turn on the USB utilities butit says to connect to a PC even when it's already connected. And 2) I've tried to go through MyAccount and get TechAssist but it asks for a 6digit PIN which I never setup. I need to know how I can get my PIN.
In order to get your drivers installed take a look at this discussion. The TechAssist pin comes from a technical care rep you contact us for help. So you would have to 1st be on the line with one of us, and we will give you that code if we needed to initiate a session.
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