I'm sorry to hear that you are having problems with your SpringBoard. Because we only handle coverage and network related issues, hardware/software related issues will need to be resolved by the manufacturer. Please contact the manufacturer to have both issues resolved.
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Found a article that may solve the problem. So far, its work for me.
go to "Review: Huawei Springboard" http://lifeonmymobile.com/2012/01/06/review-huawei-springboard/
Go to "The Nay:"
Read Bugs. i.e Turn off location services and GPS off completely solves the problem.
I am another frustrated, disappointed Springboard owner. Right now this tablet frozed on me for over an hour already. I was trying to shut it down (reboot) and it hanged on me. The Shutdown Notification (OK/Cancel) is useless.
From above reply you sent to jhann 100, it seem like TMobile does not have a technical support for your tablet/s? Email me please phone numbers of TMobile technical support.