2 Replies Latest reply: Apr 3, 2012 12:27 AM by ejcullen Branched to a new discussion. RSS

Have a Locked T-Mobile...Need code to  unlock..Nokia said contact you..Have AT&T Help

I bought a Nokia 6800 phone on e-bay and it was specified I wanted an UNLOCKED AT&T phone but they sent a LOCKED T-MOBILE..contacted Nokia and they said I need to get hold of you to get the code to unlock...Please help...Thank you

  • 1. Re: Have a Locked T-Mobile...Need code to  unlock..Nokia said contact you..Have AT&T Help
    tmo_andrew_g
    • If you purchased a device from T-Mobile, it has been programmed with a SIM lock which will prevent the phone from operating with other compatible wireless telephone carrier’s services. If you wish to use the phone with the service of another wireless telephone carrier, you must enter a numeric SIM Unlock Code to unlock the phone. 
    • If you have a Postpaid Plan, T-Mobile will provide the SIM Unlock Code upon request to eligible customers, provided the requesting customer has a minimum of 40 days of active service with T-Mobile and did not request a Subsidy unlock code in the last 90 days. 
    • For customers with a Prepaid Plan, T-Mobile will provide the SIM Unlock Code upon request to eligible customers, provided the requesting customer has a minimum of 60 days of active service with T-Mobile and either a Prepaid Plan account balance of at least $10.00 or a prior refill within the last 30 days. 
    • T-Mobile will provide the SIM Unlock Code upon request to eligible former customers, provided that T-Mobile has such code or can obtain it from the manufacturer. 
    • If you paid full retail price for a device, you qualify to have the SIM subsidy unlock code providedif you meet the following requirements: 
      • The device must have been purchased at a T-Mobile retail store or authorized T-Mobile retailer. 
      • The device must be paid for completely. You must be able to fax the proof of purchase to T-Mobile.
    • If none of these would apply then there are 3rd party companies that will do it for a minimal cost.
  • 2. Re: Have a Locked T-Mobile...Need code to  unlock..Nokia said contact you..Have AT&T Help

    you can unlock your nokia 6800 using codes. you can get the unlock codes from Unlock-Free.com