Nice feature to add for people like me in an fringe reception area ... be able to lock onto one cell phone tower... put in the CID address of the tower. What I think my problem is ... there are two towers that are located close to each other, one works, the other does not. If I could specify the CID, then I believe everything would work. I am talking about reception while I am at my home, not roaming in a car.
When you say one tower works and the other one doesn't.....ideally shouldn;t the other tower be reported and repaired?
(I bet there is another story behind that ;-)
I see where that may help you in your specific situation but imagine the possible errors from people not knowing how to use it an exclude themselves from being able to connect? Possibly break more than it would fix.
If its only when you are home perhaps an external directional antenna....in the direction of the working cell.
again, the problem is not the device but the cell tower, I would guess that the operator would want to fix the broken tower and not add features in the devices to work around the actual problem?
just my 6.7 cents (taxes!!!!)
for the Cell ID there is no standard for naming convention so by itself it is not a sure fire means to determine the provider.
The MCC and MNC being broadcast would help identify it (Mobile Country Code (310 and 311 are USA) and Mobile Network Code where 310 770 is iwireless and T-Mobile is 310 260
If it is not the tower of iwireless your device would behave one of two ways
1) not be able to register through it at all...would not cause any problems.
2) if it is not an iwireless site it would cause the display of the device to change to that carriers name (and then we will know who owns the tower)
I think the discussion got lost. What I would really like to see is some sort of way to tell what is wrong when the Sonic 4G is NOT working. Like I said, the device says it is connected but I have no internet accesss. Does that mean it is connected to a cell tower where the internet is not working? which cell tower? some sort of log file to read?
Never lost, just waiting ror you to provide an update on what the tecn sai from iWireless on the logs they are able to trace
No denying that it is a great to have a log to aid customers like yourself but also to assist the support teams. Currently there is no log for you to see (I know it is obvious but wanted to state that).
With the indications you described
"Connected" on the Sonic means it is registered onto the operators network and has an assigned IP
so you are connected to a tower ...you can see your IP through your computer connection manager as well as the admin screen of the Sonic.
Are you using it through the WiFi radio of your computer or is it connected by the USB connection?
Do you have the WiFi radio icon with a number beside it? (indicating the number of people connected successfully to it.?
There is no means to identify where the failure is after that point.
Another self help step, if you also have a phone with iWireless, are you able to establish a data connection on your phone?
For general information to all
With the icons on your device today you do have some information
The signal strrngth and 2G/3G/4G, this is connection to the Operator
WiFi icon and a number = if this is on your wifi radio is working, the small number is the number of devices that are connected to you
Globe = your device has an IP from the Operator network
Envelope and a number = your SMS messages and the number is how many unread messages await you (viewable on the admin screen -accessible by using your browser when connected to the Hotspot WiFi radio.
Battery - we all know this one
and it becomes animated when receiving a charge( showing the battery levels moving towards full)
I don't know what they did to the tower that was "messing up". What was happening, is the phone would lock onto the "bad" tower for several minutes. Now, when it connects to that tower, it only stays on it for 5 to 10 seconds. All of which makes the internet connection thru the phone a lot better.
It appears the Sonic 4G is staying connected to the "bad" tower longer than my phone does now.
Now, when connected to the Sonic, when the internet is "down". On my mac, I bring up the network utility, ping an ip address. When the pings start working, then I go back to using the browser. Sometimes it is two to four minutes where it does NOT work