how do i get my phone to work
Without having any knowledge of what your problems are we (I think I speak for the collective group here) cannot help you until we know what's going on.
Come on, the post clearly shows that his phone is crying. I think you fix that with a battery pull.
If it keeps acting up , a factory reset will cure that .
The funny part is, these things probably would fix whatever's wrong with his phone.
I think his best first step would be holding down the power button on the right side until the SAMSUNG logo appears!
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