There seems to be a bug in the MyTmobile website. When I log in and look at calls I notice the calls reflect calls made in EDT, while Data information seems to be based on PDT. At the bottom of both pages are statements that the dates/times reflected are in Pacific time. As a reference for the call I used a call from my wife and it reflected EDT (which is where I am), however when I purposely did a large data download it was reflected in Pacific time. Anyone else notice this behavior when they log into their My Tmobile site?
That is definitely a new one.
Have you seen that before, or is this the first time you have noticed it?All information should be reported from Pacific time in general.
Can you test it out a little more to see if that was a one off, or if it is consistent through your monthly usage.
It's been like that for a while, Josh.
I was told by another T-Mobile person it's because calls are translated to local time zone of where they're made because of billing purposes, but data & texts don't have different prices for peak and off-peak.
You are correct. I wanted to confirm this with a little research.
Usage screens on My T-Mobile display the customer's time zone for voice calls. For messaging and data, the date and time are displayed in Pacific Time (PST/PDT).
I hope this helps greatgoogly
Have a great day.
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