8 Replies Latest reply: Jun 6, 2012 11:15 AM by g1tovibrant RSS

Please HELP!!!

I have been with Tmobile since November. since Nov. I am on my third phone. I have done the sim card exchange, several master resets, went into a Tmobile store, and talked to several reps. I am still unable to send picture messages, my call still drop, my text messages fail, and my phone freezes up and jumps back to the home screen. I was told that there is nothing they can do and they were going to send an over there air message when they get the issue resolved. please help