2 Replies Latest reply: Mar 13, 2012 2:14 AM by parkside RSS

New myTouch 4g - microphone not working

I just recieved 2 myTouch 4Gs and one HTC Radar with my new account as of 2 days ago.  The Radar and one of the myTouch units works fine.  The other myTouch the microphone is not working. Regardless if we call out or someone calls in - they hear nothing but static on their end.  We have to plug in the headphones in order for anyone to hear us.

 

Is there a fix for this?? The phone is useless right now.