6 Replies Latest reply: Nov 7, 2012 7:53 PM by johnae308 RSS

wifi calling not working properly

Since updating to Gingerbread 2.3.6, wifi calling in my home has been cutting out on a regular basis.  Any suggestions appreciated.

  • 1. Re: wifi calling not working properly
    tmo_ian

    Hey beege!

     

    I'm sorry you're having problems with Wi-Fi Calling on your device.  We've had a few reports where currently installed applications don't respond well to the upgrade from Android 2.2 to 2.3.  I'd recommend completing a master reset to ensure there are no software glitches causing the problem.  Please test without any downloaded programs installed on the device.

     

    Thanks for joining the Community!

     

    - Ian

  • 2. Re: wifi calling not working properly

    The master reset did nothing.  The bluetooth function keeps disconnecting and reconnecting.  Wish I could go back to android 2.2

  • 3. Re: wifi calling not working properly

    I am having the same problems as mentioned here. My blue tooth constantly cuts out and the wifi calling works like ****. I recently moved and service in my house doesn't exist. I am dependent on wifi calling and it will not stay connected.

     

     

    Is there any option for me. My phone is essentially useless in the house.

  • 4. Re: wifi calling not working properly

    Is there any update to this issue!? I am still having the problem!!!!! PLEASE HELP.

  • 5. Re: wifi calling not working properly
    johnae308

    Similarly, wifi calling is not working for me. Further,  the option to turn it on is not available in the menu>settings>wireless and networks. Galaxy S4g Running  firmware 2.2.1, kernel 2.6.32.9 froyo.vuvkd1

    T-mobile called me today to ask about my less than excellent survey response and I mentioned no signal in my house as one of the reasons. They said I should try wifi calling. No luck with it so far. Wish I could call support, but as mentioned earlier, I have no signal in house. :-(

  • 6. Re: wifi calling not working properly
    johnae308

    Similarly, wifi calling is not working for me. Further,  the option to turn it on is not available in the menu>settings>wireless and networks. Galaxy S4g Running  firmware 2.2.1, kernel 2.6.32.9 froyo.vuvkd1

    T-mobile called me today to ask about my less than excellent survey response and I mentioned no signal in my house as one of the reasons. They said I should try wifi calling. No luck with it so far. Wish I could call support, but as mentioned earlier, I have no signal in house. :-(