My phone says that I can only make emergency calls even though there appears to be enough lines. When I try to make a phone call it tells me I have no network. I have already tried to take out the SIM card a few times, and that hasn't done anything. Help please!
If you are still having this issue, does it occur everywhere, or in one location? Do you see a 3G or E next to your bars of signal?
I am still having this issue. It occurs everywhere and there isn't a 3G or E next to my bars of signal.
Hi again bgomar,
We now need to determine if your network, phone or SIM is the issue. If it only happens in one location, contact usand we can make sure there are no issues in your area. If you have access to another T-Mobile SIM, place you SIM card in that device and see if the issue remains. If your SIM does not work in another phone, it needs to be replaced. If your SIM does work in another phone, a master reset needs to me done on your phone to correct this issue.
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