Hi everyone, I'm having problems with my G2x as of only a few days ago. I'm based in Fargo, ND (temporarily), where the only data available is 2G. A few days ago, I started to lose my data connection, sometimes in the middle of doing something, and then a few minutes later it would reappear (meaning the 2G symbol in the status bar). If the connection is not present, starting an application that would normally initiate it like Facebook, does not work. However, if I use an application like Facebook while I have short term access, then it seems to transfer data. It seems as if my data connection has a mind of its own now. I am very tech savvy and have not come across any solution besides that maybe T-Mobile is having some sort of network trouble here. Wifi works fine by the way, and I'm running the most up to date Android software (2.3.3). I also reset my APN to the default settings. If anyone has come across this problem and has a solution or something you think might work, please let me know!
Do you have a recent (less than 2 years) SIM card? If not, you should have that swapped out.
Can you get one replaced with the same number? Also, my SIM card is not recent, not even close, to those standards.
When you have a connection, how many bars do you have? I see that problem if I have just one or two bars in the Fringe zone.
I usually have 4-5 bars (for voice coverage), but like I said, this issue just started happening out of nowhere.
Changing you're SIM card won't have any affect on your phone number, it will remain the same. In addition to the steps you've already tried, we have a No Internet / data: Android document that can help you. Also, a third party battery manager / power saver program may be turning it off. If you have one of those, try removing it.
Let us know if you were able to get your issue resolved!
Having a very similar issue as tmitch554. The phone starts off with 3g connection, then drops to 2g and then no data. Then 2g will come back in for a little bit and then lose the connection. It is very frustrating. All the time having 3-4 bars of talk coverage. Any more support would be great!
i've been having data issues for 20 days now, called tmobile and they swapped phones,still no fix and then they reisues me a new sim card and still no fix..I called tmobile 3 times and they put in tickets and they all came back with no probs, finally called today march 13th and they said there's a natiionwide data outage for android devices that is causing data to be slow or stop all of a sudden, and i ask why didn't they know this a month ago and there reply was it was reported on march 10th. They said there getting non stop calls and said it should be fixed soon. They also told me to call back when the prob is fixed and they will credit my account for the probs:) so i hope that may be ure issue
I certainly hope this is the issue. I tried the document that the moderator posted but none of that worked. I haven't tried to swap my phone or anything really besides resetting settings and changing other various things on the phone itself as I truely believe it is an issue with the network and not my phone since it happened suddenly after having this phone for a while and not using apps that would cause the problem.
Finally think I solved the issue I was having. I think when the phone drops from 4G to 3G then 2G it is no longer on tmobiles network and starts roaming. The roaming partner doesn't really support data on Pay as You go and thats why there is no data coverage
Retrieving data ...