1 2 3 4 5 Previous Next 73 Replies Latest reply: Dec 17, 2012 7:18 AM by tek Go to original post RSS
  • 45. Re: g2 pictures deleting/reappearing after restart

    Feniks, you may want to wait a while before celebrating.  After the update, my pictures were restored for a day or so...and then they disappeared once again.  Hopefully this will not be the case for you but just thought I would share a future possibility.

  • 46. Re: g2 pictures deleting/reappearing after restart

    yeah, I hear you.

     

    well, it's been 4 days by now and I haven't lost anything even a single time. everythings sits in there, zero problems, also the battery life has extended for me since the last OTA. just saying.

    jeffreytse wrote:

     

    Feniks, you may want to wait a while before celebrating.  After the update, my pictures were restored for a day or so...and then they disappeared once again.  Hopefully this will not be the case for you but just thought I would share a future possibility.

  • 47. Re: g2 pictures deleting/reappearing after restart

    I lost things the first few days.. but now my play list are staying.. and so are my pics.. not having to scan disk or anything..

  • 48. Re: g2 pictures deleting/reappearing after restart

    Just to add my name to the list, I still have this problem as of 1/17/2012 with Gingerbread and my Sensation.

    Pictures all of a sudden at a certain point would not be in the gallery, but using a file manger I could see they were still in the folder. Restarting brought them back just to disapear later, not sure what caused them to disapear though.

    The batter runs out pretty quickly so im in the red pretty often. They seemed to be consistant at what point they started not showing up though. This problem also happened at the same time as my ringtones would stop working. I couldnt even preview the current ringtone set, nothing would play and even no play icon. Deleting and redownloading or setting a new ringtone set would fix it for awhile. I was late for work the other day cause no ring tones I think somehow the missing photos and the corrupt ringtones are related. This seemed to happen after my last software update from htc a week or 2 ago. I just got the phone at Christmas, so maybe I just got the update all you guys already have.

    I hope they fix this or upgrade everyone to ICS

  • 49. Re: g2 pictures deleting/reappearing after restart

    I've talked to many people at Tmobile about this issues.. they've sent me 6 phones.. and no one is listening.. I told them about this form and they still say its not a known issue.. they offered me a sidekick 4g.. umm no! I'm done with Tmobile.. and the non communication.. I've been with them for 5 years.. and never had an issue.. they don't care.. and no one is talking to eachother about this issue..

  • 50. Re: g2 pictures deleting/reappearing after restart

    Yeah, problem with missing pics (and ring tones) still exists. it seems that "thumbnails snapshot" got refreshed for me after latest software update, that's why pics were not disappearing. however 2 weeks later I took some pics and again those new ones started disappearing after a few days from reboot.

     

    Unfortunately my phone despite battery upgrade to 1900mAh (from stock 1400mAh) started also experiencing increased battery drain since a week or so. I also noticed the GPS often hangs and cannot get a lock, it also seems that again WiFi & BlueTooth both drain the battery excessively.

     

    I think this problem is purely related to GingerBread 2.3.4 release we are running (not a problem before on 2.3.3), so the only way out is to update system to something later, either with T-Mobile's help or without. I our phones do not get ICS (or any other for that matter) update then I am rooting this device and going for CyanogenMod.

  • 51. Re: g2 pictures deleting/reappearing after restart

    Im glad you mentioned the battery issue, I was thinking of trying that also.

    I guess the rooting might be in my future aswell.My phone is so new, to me, at this point Im not quite ready yet.

    Its funny when searching for the problems I have with my phone, how far back the problems go. You'd think they would fix these pretty important issues allot sooner.

  • 52. Re: g2 pictures deleting/reappearing after restart

    I think some of other older HTC phones are already getting updated to GB 2.3.5 as I write this.

     

    Just found that out on HTC FB page in comments that some Desire S users were complimenting the new (recent) update to 2.3.5 from 2.3.4.

    T-Mobile G2 belongs to same Desire (Z type I think) family, so it should get the update once it gets passed (and loaded with their extra apps) in T-Mob labs.

  • 53. Re: g2 pictures deleting/reappearing after restart

    Desire Z has Sense UI, quite different from the stock android we got on G2.  I doubt T-mobile would go through the trouble to update G2.

  • 54. Re: g2 pictures deleting/reappearing after restart
    droidvine

    Just installed the latest OS update on my G2.  Now my gallery is working fine......all pics are showing up fine.

  • 55. Re: g2 pictures deleting/reappearing after restart

    How'd you install it your self? it wasn't OTA update?

  • 56. Re: g2 pictures deleting/reappearing after restart
    droidvine

    Yes, it was OTA. It downloaded, but I was just procrastinatiing on installing it.  The previous update is what started the whole "lost pics" probelm in the first place

     

    All seems good now..... fingers crossed!

  • 57. Re: g2 pictures deleting/reappearing after restart

    I've left Tmobile.. because they have done NOTHING to fix this problem with this phone.. their communication sucks.. and their service is HORRIBLE.. I'd rather pay the fee then be stuck with them for another year.. Good luck to you guys with your G2's..

  • 58. Re: g2 pictures deleting/reappearing after restart
    biosdude

    I finally got tired of waiting to find a solution to this and poked around some. Here's what works for me:

     

    1. Manage Apps --> All

    2. Open 'Media Storage'

    3. Hit 'Clear Data' button

    4. Open 'Gallery'

    5. Hit 'Clear Data' button.

    6. Using either a file browser app or connected via USB, navigate to /DCIM/.thumbnails and delete everything in that directory

    7. Power off your phone

    8. Power on your phone

    9. Open 'Gallery'

    10. Now wait for the phone to refind all your media and Gallery to repopulate.

     

    I normally do this as I go to bed since it takes awhile to rescan. I hope this helps. This 'fixes' the problems until I start taking photos again or move photos to another folder.

  • 59. Re: g2 pictures deleting/reappearing after restart

    So, I'm not sure if anyone has seen this, but T-mobile claims to have fixed the issue.

     

    Here is forum post answered by moderator tmo_alicia_b: http://support.t-mobile.com/thread/23626?tstart=0

     

    The official fix is posted here: http://support.t-mobile.com/docs/DOC-3113

     

    I haven't tried any of the instructions recently, although when I initially experienced the problem I did reformat the SD card and factory reset the phone (as well as a score of other 'fixes') -- at that time nothing worked to eliminate the issue.

     

    Please let us know if the posted fix actually works (I'll report back if I have a chance to try them too).