12 Replies Latest reply: Feb 24, 2012 10:53 PM by ebojager RSS

HTC Sensation 4G Randomly Force Closing/Restarting - HELP?

Has anyone experienced your HTC Sensation 4G just shutting down automatically and restarting without any user initiation? I have noticed the frequency of this happening at least once a week and I am getting concerned. This phone was a replacement phone for my Android Samsung Vibrant 3G and appeared to be completely new upon receipt from TMobile as a non-refurb.

 

I have also noticed at least three times when the phone said NO SERVICE I could not shut the phone off to restart it, meaning I had to open it up and remove the battery to reset the phone.

 

Can anyone explain what may be happening on both accounts? The phone is less than 2 months old and I have not really downloaded any APPS. Its used for minor websurfing, texting and talking.

 

Please advise...

 

Thanks!

 

-B