What is Web Guard?

Web Guard is a security feature that allows the Primary Account Holder (PAH) to implement restrictions to adult orientated content.

NOTE: While the Web Guard feature is designed to prevent access to certain types of restricted content, it is not foolproof. Account holders should still monitor access to content by mobile users on their account.

• Web Guard is an optional, add-on feature for post-paid and FlexPay^SM customers.
• Web Guard restricts access to adult-themed (18 or over) content on your phone.
• Customers designated as the PAH can add or remove Web Guard via My T-Mobile or by contacting Customer Care. Web Guard can be turned on using the mobile phone.
• Web Guard is available on specific rate plans only.
• Customers on Family plans may apply Web Guard to individual phones or all phones on their account.
• There is no charge to enable or disable this feature; it is FREE of charge.
• The feature targets Web access data plans and covers browse and search.
• Web Guard does not block or filter user-generated content, such as messaging, of any type.
• As with all technologies, the Web Guard filtering technology is not 100% foolproof and so the filter may not work on a particular site or at some particular time.

NOTE: Prepaid T-Mobile Sidekick® accounts are activated with Web Guard.

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