PIN & password: Apple iPhone 5c

Learn how to lock, unlock, and PUK unlock the Apple iPhone 5c. Find out more on this page:

 

Device lock

PUK code unlock

SIM PIN

 

 

Device lock

Change device lock password / PIN

To change device lock password or PIN, follow these steps:

 

  1. From the Home screen, tap Settings.
  2. Tap Passcode.
  3. Enter the current passcode.
  4. Tap Change Passcode.
  5. Enter the current passcode.
  6. Enter the new passcode and tap Next.
  7. Re-enter the new passcode and tap Done.

 

 

Turn on / off device lock

To turn on or turn off the device lock password or PIN, follow these steps:

 

  1. From the Home screen, tap Settings.
  2. Tap Passcode.
  3. If prompted, enter the current passcode.
  4. Tap Turn Passcode On or Turn Passcode Off.
  5. Enter the current password or setup a new one.

 

 

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PUK code unlock

PUK code unlock

Related errors:

  • 'PIN code blocked. Enter PUK code:'
  • 'Enter PUK code'
  • 'SIM card locked. Emergency calls only. Please contact Customer Care'

 

If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again. To enter a PUK code and unblock the PIN, follow these steps:

 

Important: You must call Customer Care for the PUK code. Entering the wrong code can permanently damage your SIM card.

 

  1. Contact Customer Care to request your PUK code.
  2. When prompted on the Dialer screen, enter the PUK code.
  3. Follow the on-screen prompts to create a new PIN code.

 

 

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SIM PIN

Change SIM PIN

To change the SIM PIN code, follow these steps:

 

  1. From the Home screen, tap Settings.
  2. Tap Phone.
  3. Tap SIM PIN.
  4. If necessary, drag the SIM PIN slider to ON.
    • Note:The default SIM PIN is 1234.
  5. Tap Change  PIN.
  6. Enter the Current PIN.
  7. Enter the New PIN.
  8. Confirm New PIN.
  9. Tap Save.

 

Turn on / off SIM PIN

The SIM PIN code can protect your SIM from being used in other devices. When you turn on the SIM PIN lock, the device prompts you to enter the code after turning it on.

 

To lock and unlock the SIM card, follow these steps:

 

  1. From the Home screen, tap Settings.
  2. Tap Phone.
  3. Tap SIM PIN.
  4. Tapthe SIM PIN slider to enable or disable.

 

 

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