Voicemail: Apple iPhone 5s

Learn how to call voicemail or access Visual Voicemail on the Apple iPhone 5s. Find out more on this page:

 

Voicemail

Visual Voicemail

 

 

Voicemail

Call voicemail

To call your voicemail and retrieve messages, follow these steps:

 

  1. From the Home screen, tap the Phone icon.
  2. Tap the Keypad tab.
  3. Tap and hold 1 or dial 123 and tap the green Phone icon to call.

 

 

Set voicemail number

To change the voicemail number on your device, follow these steps:

 

  1. Tap the Phone application.
  2. Tap the Keypad tab.
  3. Dial the following code: **5005*86*+18056377243#
  4. Tap Send.

 

 

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Visual Voicemail (VVM)

Change greeting

To change the Visual Voicemail greeting, follow these steps:

 

  1. From the Home screen, tap Phone.
  2. Tap Voicemail.
  3. Tap Greeting.
  4. Choose one of the following:
    • Default
    • Custom
  5. If choosing custom, tap Record, record your greeting, then tap Stop.
  6. Tap Save.

 

 

Change password

To change the Visual Voicemail password, follow these steps:

 

  1. From the Home screen, tap Settings.
  2. Tap Phone.
  3. Tap Change Voicemail Password.
  4. Enter a new voicemail password.
  5. Tap Done.
  6. Re-enter the new voicemail password.
  7. Tap Done.

 

 

Listen to voicemail messages

To access Visual Voicemail and listen to new messages, follow these steps:

 

  1. From the Home screen, tap Phone.
  2. Tap Voicemail.
  3. Tap on the message you wish to listen to.
  4. The message will automatically start playing.

 

 

Set up Visual Voicemail (VVM)

To set up Visual Voicemail the first time, follow these steps:

 

  1. From the Home screen, tap Phone.
  2. Tap Voicemail.

 

 

Turn off

To turn off or disable Visual Voicemail, remove the visual voicemail feature from your account.

 

There are no settings to enable or disable Visual Voicemail on the device.

 

 

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