Voicemail: Motorola Moto X

Learn how to call voicemail or access Visual Voicemail on the Motorola Moto X. Find out more on this page:

 

Voicemail

Visual Voicemail

 

 

Voicemail

Call voicemail

To call your voicemail and retrieve messages, follow these steps:

 

  1. From the dialpad, press and hold the 1 key.

OR

  1. Drop down the Notification bar.
  2. Tap Call voicemail.

 

 

Set voicemail number

To change the voicemail number on your device, follow these steps:

 

  1. From the Home screen, tap Apps.
  2. Tap Phone.
  3. Tap Menu in the upper right.
  4. Tap Settings.
  5. Tap Voicemail.
  6. Tap Setup.
  7. Tap the Voicemail number field.
  8. Enter +18056377243.
  9. Tap Ok.

 

 

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Visual Voicemail (VVM)

Change greeting

To change the Visual Voicemail greeting, follow these steps:

 

  1. From any Home screen, tap the Apps icon.
  2. Tap Visual Voicemail.
  3. Tap the Greetings tab.

To change to an existing greeting:

    1. Tap the existing greeting.
    2. Next to 'Mark Default Greeting,' tap the check box to select the check box.

To record a new greeting:

    1. Tap Record a new greeting.
      Note: If necessary, delete an existing greeting (limit of 2 greetings) to make room for the new greeting: Tap the Menu key, tap Delete greetings, tap the check box next to the desired greeting, and then tapDelete.
    2. Tap the Record icon to record your greeting.
    3. Tap the Stop recording icon to stop recording.
    4. If desired, tap the Play icon to listen to the greeting.
    5. Tap Next.
    6. Enter a name for the greeting.
    7. Next to 'Mark Default Greeting,' tap the check box to select the check box.
    8. Tap Next.

 

 

Change password

To change the Visual Voicemail password, follow these steps:

 

  1. From any Home screen, tap the Apps icon.
  2. Tap Visual Voicemail.
  3. Tap the Menu key.
  4. Tap Settings.                 
  5. Tap Change PIN.
  6. Enter the current PIN and then tap OK.
  7. Enter the new PIN, then enter again to confirm.
  8. Tap OK

 

 

Listen to voicemail messages

To access Visual Voicemail and listen to new messages, follow these steps:

 

  1. From any Home screen, tap the Apps icon.
  2. Tap Visual Voicemail.
  3. Tap the Messages tab.
  4. Tap the desired message from the list.
  5. Tap the Play icon.

 

 

Set up Visual Voicemail (VVM)

To set up Visual Voicemail the first time, follow these steps:

 

  1. From any Home screen, tap the Apps icon.
  2. Tap Visual Voicemail.
  3. Read the information and then tap Next. Tap Done.
  4. If necessary, follow any additional prompts.

 

 

Turn off

To turn off or disable Visual Voicemail, follow these steps:

 

  1. From any Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Apps.
  4. Swipe left to the ALL screen.
  5. Swipe up and tap Visual Voicemail.
  6. Tap Disable and then tap OK.
    Note: Visual Voicemail is now stored at the bottom of the list (not in alphabetical order) when you disable the app.

 

 

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