Memory & SD card: LG G2

Learn how to use the task manager, view free space, and free up memory and storage on the LG G2 and SD card. Find out more on this page:

 

Internal memory (RAM)

Internal storage (ROM)

SD card

 

 

Internal memory (RAM)

Manage memory

To manage the internal memory, follow these steps:

 

Restart device regularly

Note: You should restart your phone at least once per day.

  1. Press and hold the Power key.
  2. Tap Power off and restart.


Reduce memory use
Note: If your phone is running slowly, then you can reduce the amount of memory it is using.

  • Reduce your RAM clear period
    1. From any screen, press and hold the Home key.
    2. Tap Task Manager.
    3. Tap the Menu key, and then tap Settings.
    4. If necessary, select the Auto clear RAM check box.
    5. Tap Auto clear period.
    6. Select a more frequent auto clear period.
  • Remove widgets (Animated widgets and widgets that update information use the most memory)
    1. From the Home screen, touch and hold on the widget you want to remove.
    2. Slide the widget over Remove and release your finger.
  • Replace a Live wallpaper
    1. From any Home screen, touch and hold on the screen.
    2. Tap Wallpapers.
    3. Perform one of the following actions:
      • Use a photo
        1. Tap the Gallery thumbnail.
        2. Navigate to and select the desired photo.
        3. If necessary, crop the photo by moving and adjusting the blue border.
        4. Tap OK.
        5. If prompted to add this image to the lock screen, select the desired option.
      • Use a default wallpaper
        1. Touch the row of wallpaper thumbnails and slide left to view more.
        2. Select the desired wallpaper.


Manage applications
Note: Manage your applications to keep your device running smoothly.

  • Research and monitor new applications that you install
    • Read Play Store application reviews before installing. Not all applications run smoothly on phones. Read customer reviews before downloading an application to see if it has a history of not working properly.
    • If your device starts having problems after installing an application, consider uninstalling the application.
  • Keep applications updated
    1. From any Home screen, tap Apps.
    2. Scroll to and tap Play Store.
    3. Tap the Menu key, and then tap My apps.
      Note: To keep your apps automatically updated, tap the Menu key, tap Settings, and then tap Auto-update apps to select your preference.
    4. Perform one of the following actions:
      • Tap Update [x] to update all applications with updates available.
      • Select an individual application, and then tap Update to update.
  • Uninstall third-party applications
  • Clear application cache and data
  • Clear recent applications
    1. From any screen, press and hold the Home key.
    2. To close an individual application, touch the preview from the list and slide it to the right.
    3. To close all recent applications, tap Clear all.
  • Never install a third-party Task Manager or Battery Manager
    • These applications interfere with how Android works

 

 

Task manager

A task manager can view running apps and close them. To use the task manager, follow these steps:

 

  1. From any Home screen, tap Apps.
  2. Scroll to and tap Task Manager.
  3. Choose one of the following options:
    • To stop an application individually, tap Stop next to the application name.
    • To stop all running applications, tap Stop all.
  4. Tap the Menu key, and then tap Settings.
  5. To automatically clear your RAM:
    1. Select the Auto clear RAM check box.
    2. Tap Auto clear period and select the desired interval.
  6. To prevent automatic clearing of RAM, clear the Auto clear RAM check box.

 

Stop services

To stop services with the applications, follow these steps:

 

  1. From any Home screen, tap Apps.
  2. Scroll to and tap Task Manager.
  3. Choose one of the following options:
    • To stop an application individually, tap Stop next to the application name.
    • To stop all running applications, tap Stop all.
  4. Tap the Menu key, and then tap Settings.
  5. Tap Stop services.
  6. Select the check boxes next to the applications you wish to stop.
  7. Tap OK.
  8. Review the warning notice and then tap OK.

 

 

 

View free memory

To view the amount of free internal memory, follow these steps:

 

  1. From any Home screen, tap the Menu key.
  2. Tap System settings.
  3. Tap the General icon at top right.
  4. Tap Apps.
  5. Touch the screen and slide left to view the 'RUNNING' screen.
  6. View the RAM 'free' value in the lower-right corner.

 

 

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Internal storage (ROM)

Manage storage

To manage the internal storage space, follow these steps:

 

Clear storage regularly

Note: Clear storage at least once per week.


Adjust memory storage settings
Follow these tips to prevent your ROM storage from quickly filling up.

  • Set text and multimedia message limits to delete messages automatically
    Note: The default is 200 text and 20 picture messages. You may use this setting to start with, and decrease it if you continue to have problems.
    1. From any Home screen, tap Messaging.
    2. Tap the Menu key, and then tap Settings.
    3. Tap Storage.
    4. Tap Text message limit.
    5. Enter a lower value.
    6. Tap OK.
    7. Tap Multimedia message limit.
    8. Enter a lower value.
    9. Tap OK.
  • Change Gmail synchronization setting to every three days
    1. From any Home screen, tap Apps.
    2. Scroll to and tap Gmail.
    3. Tap the Menu key, and then tap Settings.
    4. Tap the email address you want to edit.
    5. Tap Days of mail to sync.
    6. Touch the number wheel and slide down to select 3.
    7. Tap OK.
  • Change Email storage location to SD card.
    Note: You must be logged in to your Email account.
    1. From any Home screen, tap the Menu key.
    2. Tap System settings.
    3. Scroll down to 'PERSONAL,' and then tap Accounts & sync.
    4. Tap Email.
    5. Tap Email Settings.
    6. Tap General settings.
    7. Tap Storage.
    8. Tap SD card.


Manage applications   
Monitor new applications that you install

  • Consider uninstall apps using large amounts of ROM.
    1. From any Home screen, tap the Menu key.
    2. Tap System settings.
    3. Scroll to 'DEVICE,' and then tap Apps.
    4. If necessary, touch the screen and slide left to view the 'ALL' screen.
    5. To sort apps from largest ROM users to lowest, tap the Menu key and then tap Sort by size.
      Note: The apps using the most ROM are now listed at the top of the list.
    6. Select the application you want to uninstall.
    7. Tap Uninstall.
    8. Tap OK to confirm.

 

 

View free storage space

To view the amount of free internal storage, follow these steps:

 

  1. From any Home screen, tap the Menu key.
  2. Tap System settings.
  3. Scroll down to 'DEVICE,' and then tap Storage.
  4. Under 'INTERNAL STORAGE,' view the Available value.

 

 

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SD card

 

Format SD card

Formatting the SD card deletes all data on it. You may wish to format the SD card if you want to delete the files, if files or apps on the SD card are not working, or if the SD card is not working.

 

To format the SD card while inserted in the device, follow these steps:

 

We're sorry, but this feature is not available for this device.

 

 

Insert / remove SD card

To insert or remove the SD card, follow these steps:

 

We're sorry, but this feature is not available for this device.

 

 

Open or delete files using a computer

To open or delete files on the SD card using a computer, follow these steps:

 

  1. Connect USB cable to the phone, then to a computer.
    • Note: If necessary, install the PC program by tapping Ok during installation pop up screen.
  2. At the Select USB connection method screen, tap Media sync.
  3. On the computer, click the Open device to view files using Windows Explorer folder or else navigate to and open the phone’s disk drive and navigate to the desired folder.
  4. Navigate to and open the desired folder inside your internal device hard drive.
  5. Locate the folder that contains files you want to delete.
  6. Once you have located the files, right click and select Delete.
  7. When finish, safely disconnect your phone from the computer.

 

 

Open or delete files using the device

To open or delete files on the SD card using the device, follow these steps:

 

  1. From any Home screen, tap Apps.
  2. Tap File Manager.
  3. Tap All files.
  4. Tap Internal storage.
  5. Navigate to the desired file or folder.
  6. To open a file or folder, tap the item.
  7. Tap on the
  8. To delete, tap the Trash can icon and check each file or folder you want to delete by taping the check box to select each file.
  9. Tap Delete.
  10. Tap Yes.

 

 

Set default memory storage

By default, the device stores data on the [SD card or internal storage]. To set the default memory storage to another location, follow these steps:

 

We're sorry, but this feature is not available for this device.

 

 

Transfer files between computer & Internal memory

To transfer files and pictures between the computer and SD card, follow these steps:

 

  1. Connect USB cable to the phone, then to a computer.
    • Note: If necessary, install the PC program by tapping Ok during installation pop up screen.
  2. At the Select USB connection method screen, tap Media sync.
  3. On the computer, click the Open device to view files using Windows Explorer folder or else navigate to and open the phone’s disk drive and navigate to the desired folder.
  4. Navigate to and open the desired folder inside your internal device hard drive.
  5. Locate the file(s) you want to move on your computer.
  6. Cut or copy and paste the desired file(s) from your computer to your SD card.
  7. When finished, safely disconnect your phone from the computer.

 

 

Transfer files between internal storage & SD card

To transfer files and pictures between the internal storage and SD card, follow these steps:

 

We're sorry, but this feature is not available for this device.

 

 

View free SD card space

To view the amount of free SD card storage, follow these steps:

 

We're sorry, but this feature is not available for this device.

 

 

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