Memory & SD card: Alcatel ONE TOUCH Evolve™

Learn how to use the task manager, view free space, and free up memory and storage on the Alcatel ONE TOUCH Evolve™ and SD card. Find out more on this page:

 

Internal memory (RAM)

Internal storage (ROM)

SD card

 

 

Internal memory (RAM)

Manage memory

To manage the internal memory, follow these steps:

 

Restart your device regularly

You should restart the phone at least once a day:

 

  1. Press and hold the Power button. The device turns off.
  2. Press and hold the Power button again to turn the device on.

 

Manage applications

Keep your applications updated:

  1. From any Home screen, tap the All appsall apps.pngicon.
  2. Tap Settings.
  3. Scroll down to 'DEVICE,' then tap Applications.
  4. Select the desired application and review for any updates.

 

 

Task manager

To use Task Manager to free up memory space, follow these steps:

 

  1. From any Home screen, tap the All Apps all apps.png icon.
  2. Tap Settings.
  3. Scroll down to 'DEVICE,' then tap Applications.
  4. Tap the following tabs near the top of the screen:
    • DOWNLOADED to view and uninstall downloaded applications
    • SD CARD to view applications installed on the SD card
    • RUNNING to view applications that are currently running
    • ALL to view all applications

4. Tap the application you want to stop or uninstall.

5. Tap Stop, Force stop, or Uninstall, if available.

 

 

 

View free memory

To view free memory, follow these steps:

  1. From any home screen, tap the All Apps all apps.pngicon.
  2. Tap Settings.
  3. Scroll down to 'DEVICE,' then tap Storage.
  4. View memory by following:
    • Phone storage
    • Total space
    • Available space
    • Apps (app data, etc.)
    • Pictures, videos
    • Audio (music, etc.)
    • Downloads
    • Cached data
    • Misc.

 

 

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Internal storage (ROM)

Manage storage

To manage the internal storage space, follow these steps:

 

Clear storage regularly

Clear the storage at least once a week.

 

  • Delete unnecessary text messages (SMS) and picture messages (MMS).
  • Transfer pictures and media stored on the phone memory to your computer.
  • Clear the browser cache, cookies, or history.
  • Delete the call logs.

Set the device to manage some memory

Prevent the storage from being filled as quickly. Change the setting for email synchronization to download only a few days

  1. From any home screen, tap the All Apps all apps.pngicon.
  2. Scroll to and tap Settings.
  3. Scroll down to 'ACCOUNTS,' then tap Account settings.
  4. Tap the email account.
  5. Scroll down to 'DATA USAGE,' then tap Days to sync.
  6. Tap the desired setting:
    • One day
    • Three days
    • One week
    • Two weeks
    • One month
    • All

 

 

View free storage space

To view the amount of free internal storage, follow these steps:

 

  1. From any home screen, tap the All Appsall apps.png icon.
  2. Tap File Manager.
  3. View the following under Phone storage:
    • Available
    • Total space

 

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SD card

Format SD card

Formatting the SD card deletes all data on it. You may wish to format the SD card if you want to delete the files, if files or apps on the SD card are not working, or if the SD card is not working.

 

To format the SD card while inserted in the device, follow these steps:

  1. From any home screen, tap the All Appsall apps.png icon.
  2. Tap Settings.
  3. Scroll down to 'DEVICE,' then tap Storage.
  4. Scroll down to 'SD CARD,' then tap Format SD card.
  5. Tap Format SD card below the warning message to confirm.

 

Note: This action will erase the SD card in the phone. You will lose ALL data on the card!

 

 

Insert / remove SD card


Memory cards add extra storage space for your music, pictures, videos, and more. This phone uses a microSD memory card size, which are sold separately.


To insert or remove the microSD card, follow these steps:


Install microSD card


  1. Power off your phone.
  2. Remove back cover by pulling cover up and remove battery.
  3. Slide the metal microSD card tray to right unlock position. The tray will click and release when unlocked.

 

SD Card Install.png

 

  1. Place microSD card into the slot with the gold contacts facing downward.


 

Remove microSD card

 

  1. Slide the metal card tray to right unlock position. The tray will click and release when unlocked.
  2. Remove microSD card from slot.
  3. Once microSD card is removed from slot, close the card tray.

 

SD Card Install.png

 

  1. Slide tray to left lock position. The tray will click when locked.

 

 

 

Open or delete files using a computer

To open or delete files on the SD card using a computer, follow these steps:

 

  1. Connect the USB cord to your phone, then to a computer.
  2. Click Open device to view files.


Note: You will see two Removable Disk folders open. One is for your internal device memory and the other is for your SD card.

 

  1. Open the Removable Disk folder representing your SD card.
  2. Click to open the desired folder(s).
  3. To delete a file, click the file, press Ctrl + D, and then click Yes.
  4. When finished, safely disconnect the phone from the computer.

 

 

Open or delete files using the device

To open or delete files on the SD card using the device, follow these steps:

  1. From any home screen, tap the All Appsall apps.png icon.
  2. Tap File Manager.
  3. Tap SD Card.
  4. Navigate to and tap the file(s) you want to open or delete.
  5. To open tap the file(s).
  6. Tap the trashcan icon to delete.
  7. Tap OK to the Delete selected item? message.

 

 

 

Set default memory storage

By default, the device stores data on the either the SD card or the internal storage. To set the default memory storage to another location, follow these steps:

  1. From any home screen, tap the All Appsall apps.png icon.
  2. Tap Settings.
  3. Scroll down to 'DEVICE,' then tap Storage.
  4. Under 'Default write disk,' set the storage location:
    • SD Card
    • Phone Storage

 

 

Transfer files between computer & SD card

To transfer files and pictures between the computer and SD card, follow these steps:

 

  1. Connect the USB cord to your phone, then to a computer.
  2. Click Open device to view files.
  3. Note: You will see two Removable Disk windows. One represents your device's internal memory and the other your SD card.
  4. On the computer, navigate to and open the phone’s disk drive.
  5. Locate and copy the desired file(s) on the computer.
  6. Paste the files in the desired location on the phone’s disk drive.
  7. When finished, safely disconnect the phone from the computer.

 

 

Transfer files between internal storage & SD card

To transfer files and pictures between the internal storage and SD card, follow these steps:

  1. From any Home screen, tap the All appsall apps.pngicon.
  2. Tap File Manager.
  3. Tap Phone storage.
  4. Scroll Phone to enter your phone's internal memory.
  5. Locate the file you want to move
  6. Select Options and then select Select.
  7. Select each file you want to transfer or else select Select all.
  8. Select Options.
  9. Scroll to and select Copy selected.
    Note: Select Move selected to move the files without duplicating them.
  10. Scroll to and select SD Card.
  11. Select Open.
  12. Navigate to where you want to transfer the files. Select Options and then select Select.

 

 

View free SD card space

To view the amount of free SD card storage, follow these steps:

  1. From any Home screen, tap the All appsall apps.pngicon.
  2. Tap Settings.
  3. Scroll down to 'DEVICE,' then tap Storage.
  4. Scroll down to 'SD CARD,' then tap SD card.
  5. View the Free value.

 

 

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