Wi-Fi calling:  Alcatel ONE TOUCH Evolve

Learn how to set up and use Wi-Fi calling, the 911 address, and the connection preference on the Alcatel ONE TOUCH Evolve.

 

 

 

 

Set up

Register the 911 address

To use Wi-Fi calling, you must first register your 911 address at my.t-mobile.com. If you do not, you may see a REG09 error. To learn how to register your 911 address, see: 911 addresses: My T-Mobile.

 

 

Set phone to use Wi-Fi or mobile networks

To set the connection preference for the phone to use Wi-Fi calling or mobile networks, follow these steps:

 

  1. From any Home screen, tap the All apps all apps.pngicon.
  2. Tap Settings.
  3. Under 'WIRELESS & NETWORKS,' Tap the Wi-Fi switch to turn on Wi-Fi.
  4. Tap More.. to expand the menu.
  5. Scroll down to and tap the Wi-Fi Calling switch to turn on.
  6. Tap Wi-Fi Calling.
  7. Tap Connection Preferences.
  8. Select one of the following options:
    • Wi-Fi Preferred: All calls are made over an available Wi-Fi network. If there are no available Wi-Fi networks, then calls are made over the cellular network.
    • Cellular Network Preferred: All calls are made over the cellular network. If the cellular network is not available, then calls are made over an available Wi-Fi network.
    • Never use Cellular Network: All calls are made over a Wi-Fi network. If there are no available Wi-Fi networks, phone calls will not connect.

 

 

Turn on and connect

 

Turn on Wi-Fi and connect to network

To use Wi-Fi calling, you must first turn on Wi-Fi and connect to a network. To turn on Wi-Fi and connect, follow these steps:

 

  1. From any Home screen, tap the All apps all apps.pngicon.
  2. Tap Settings.
  3. Under 'WIRELESS & NETWORKS,' Tap the Wi-Fi switch to turn on Wi-Fi.
  4. Tap Wi-Fi to see a list of available networks.
  5. Tap the network you want to add.
  6. If security is enabled, enter the password and then tap Connect.

 

 

Turn on Wi-Fi calling

To turn on Wi-Fi calling, follow these steps:

 

  1. From any Home screen, tap the All apps all apps.pngicon.
  2. Tap Settings.
  3. Under 'WIRELESS & NETWORKS,' Tap the Wi-Fi switch to turn on Wi-Fi.
  4. Tap More.. to expand the menu.
  5. Scroll down to and tap the Wi-Fi Calling switch to turn on.