Calls: Alcatel ONE TOUCH Fierce™

Learn how to block calls, forward calls, use the call log, and enable touch tones on the Alcatel ONE TOUCH Fierce™ . Find out more on this page:

 

Block calls

Call forwarding

Call log

Touch tones (DTMF)

 

 

Block calls

Block calls from a number

 

  1. From the Home screen, tap the People app.
  2. Tap on a desired contact.
  3. Tap the Recent Apps key All Aps.png to bring up the Menu.
  4. Tap Block incomong calls to check the setting.

 

 

 

Unblock a number

 

  1. From the Home screen, tap the People app.
  2. Tap on a desired contact.
  3. Tap the Recent Apps key All Aps.png to bring up the Menu.
  4. Tap Block incomong calls to un-check the setting.

 

 

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Call forwarding

Cancel call forwarding

To cancel call forwarding, follow these steps:

 

  1. From any Home screen, tap the  PhoneGreen Phone Icon.png icon.
  2. Tap the Recent Apps key All Aps.png to bring up the Menu.
  3. Tap Voice call.
  4. Tap Call forwarding.
  5. Tap Always forward to cancel
  6. Tap Disable.

 

Note: By disabling Always forward, the three options below re-appear on the device:

 

 

  • Forward when busy
  • Forward if unanswered
  • Forward if unreachable

 

Forward all calls (unconditional)

To enable call forwarding for all calls, follow these steps:

 

  1. From any Home screen, tap the  PhoneGreen Phone Icon.png icon.
  2. Tap the Recent Apps key All Aps.png to bring up the Menu.
  3. Tap Settings.
  4. Tap Voice call.
  5. Tap Call forwarding.
  6. Tap Always forward to enable.

 

Note: By enabling Always forward, the three options below will become grayed out on the device:

 

  • Forward when busy
  • Forward if unanswered
  • Forward if unreachable

 

 

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Call log

Reset call log

To reset or clear the call log or history, follow these steps:

 

  1. From any Home screen, tap the  PhoneGreen Phone Icon.png icon.
  2. Tap Call log Call Log.png at the top of the screen.
  3. Tap the Recent Apps key All Aps.png to bring up the Menu.
  4. Tap Delete.
  5. Check the numbers you wish to have deleted.
    • Note: Tap 0 selected to be able to select Select All.
  6. Tap Ok.

 

 

View call log

Call logs may approximate the amount of time you have spent on phone calls, but they do not accurately show how much time T-Mobile bills.

 

To view call logs or history, follow these steps:

 

  1. From any Home screen, press the Phone Green Phone Icon.png  icon.
  2. Tap Call log Call Log.png at the top of the screen.
  3. You can view call logs for the following.

 

Call Log Types.png

 

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Touch tones (DTMF)

Turn on / off touch tones (DTMF)

Your device can send a number to the network as dual tone multi-frequency (DTMF) tones. DTMF tones are used to communicate with automated systems that require you to type a number such as a code, password, or credit card number.

 

To turn off DTMF tones (touch tones),follow these steps:

 

  1. From any Home screen, tap the Recent Apps key All Aps.png to bring up the Menu.
  2. Tap Settings.
  3. Under 'Device', tap Audio Profiles
  4. Under 'Predefined Profiles' choose the Settings icon for the active profile.
  5. Under 'System' check or un-check Dial pad touch tones.

 

 

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