No signal while Wi-Fi Calling is turned on: Nokia Lumia 521

Symptoms

There is no signal when Wi-Fi calling is turned on and you have left a Wi-Fi calling area.

 

 

Cause

While Wi-Fi calling is turned on the setting can be changed to Wi-Fi calling only and will show no service after you have left a Wi-Fi network.

 

 

 

Resolution

To fix no signal when Wi-Fi calling is turned on, follow these steps:

 

Device & network steps

 

  1. From home screen, swipe left to Applications.
  2. Tap Wi-Fi calling
  3. Tap Wi-Fi Preferred to ensure that you will have service when you are no longer in Wi-Fi calling range.