No signal while Wi-Fi Calling is turned on: Nokia Lumia 521

    Symptoms

    There is no signal when Wi-Fi calling is turned on and you have left a Wi-Fi calling area.

     

     

    Cause

    While Wi-Fi calling is turned on the setting can be changed to Wi-Fi calling only and will show no service after you have left a Wi-Fi network.

     

     

     

    Resolution

    To fix no signal when Wi-Fi calling is turned on, follow these steps:

     

    Device & network steps

     

    1. From home screen, swipe left to Applications.
    2. Tap Wi-Fi calling
    3. Tap Wi-Fi Preferred to ensure that you will have service when you are no longer in Wi-Fi calling range.