Software update: T-Mobile myTouch by LG

    Learn how to check the software version and update the T-Mobile myTouch by LG. Find out more on this page:

     

    Understanding the software version

    How tos

     

     

    Understanding the software version

    Beginning February 11, a software update will be available to the myTouch by LG to software version V10u-FEB-11-2013. The update will be sent to devices via OTA.

     

    This update is available via OTA only:

     

    • Over the air (OTA) update: T-Mobile will push the update to your device sometime between February 11 and February 26. We cannot expedite how soon we send the OTA to individuals.

     

    Current Software Version
    Update Status

    V10u-FEB-11-2013

    This software version is current. Your device software is up to date.

    V10s-AUG-13-2012

    V10r-MAR-13-2012

    V10k-OCT-11-2011

    1. Beginning February 11, follow the steps above to Download update from LG.
    2. If you have problems downloading, wait for the OTA to complete on February 26.
    Other versions

    T-Mobile and LG will not send you a software update.

     

    Devices with non-T-Mobile software versions are out of warranty and do not receive updates.

     

     

    Software versions

     

    Software update: T-Mobile myTouch by LG | Support

     

     

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    How tos

    Check software version

    To check the current software version, follow these steps:

     

    1. From  any Home screen, touch the Menu key.
    2. Touch Settings.
    3. Touch About phone.
    4. Scroll  to and view Software version.

     

     

    Download update from [OEM]

    You can check for updates and request to download the update from the [OEM] servers. To check for updates and download, follow these steps:


    Manual update via LG website (V10s-AUG-13-2012 Update Only)

     

    1. Close all open applications on your computer before proceeding with the update.
    2. Connect your USB cable directly to the computer. Do not use a USB Hub.
    3. Open a web browser and visit http://www.lg.com/us/mobile-phones/TMUS_Update/index.jsp.
    4. Click the Click here to download your mobile driver link and download the file to the Desktop.
      g2xsoftware2.jpg
      Note: The driver link will not work properly in older versions of FireFox. It is recommended that you use IE.
    5. Open the LGUnitedMobileDriver_S498MA22_WHQL_ML_Ver_2.2.exe file.
    6. Double-click the LGUnitedMobileDriver_S498MA22_WHQL_ML_Ver_2.2.exe file.
    7. Click Run and follow the prompts to install/update the drivers.

    Install the LG Mobile Support Tool

    1. Confirm preparation has been completed.
    2. Confirm the driver has been installed.
    3. Open a web browser and visit http://www.lg.com/us/mobile-phones/TMUS_Update/index.jsp.
    4. Click the Download button by the DOWNLOAD LG MOBILE SUPPORT TOOL TO PC link.
      g2xsoftware1.jpg
    5. Once the software has been installed, the Mobile Support Tool will complete the update process.
    6. Follow the prompts by clicking Start Updating.

     

     

    Over the Air (OTA) update

    After receiving a notification that you received the OTA update, you may download it. To download, follow these steps:


    • The update can take 10-30 minutes.
    • Be sure to have a fully charged battery or plugged into a charger.
    • Calling and messaging functions are not available during the update process.
    • The handset is automatically reset during this process.

     

     

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