SIM card: Nokia Lumia 925

    Learn how to insert the SIM card or unlock the Nokia Lumia 925. Find out more on this page:

     

    SIM card

    SIM storage

    Mobile Device Unlock

     

     

    SIM card

    Insert/remove SIM card

    To insert or remove the SIM card, follow these steps:

     

    1. Power off the device.
    2. Turn the device over so the back is facing you.
    3. Insert the SIM door key (or a small bent paperclip) into the small hole in the SIM card tray until the tray is released.
      SIM door key.png SIM door key 2.png
    4. Pull the tray out far enough to allow SIM card to slide into position.
      Note: It is not necessary to remove the SIM tray completely from the device.
      925 SIM tray.jpg
    5. Place the SIM card with the contacts facing upward into the tray.
      925 Back SIM rotated.jpg
    6. Push the SIM card tray back in until it locks into place.

     

     

    Back to top

     

     

    SIM storage

    Delete SIM messages

    We're sorry, but deleting SIM messages is not available on this device.

     

    View free SIM space

    We're sorry, but viewing free space on the SIM card is not available on this device.

     

     

    Back to top

     

     

    Mobile Device Unlock

    Mobile Device Unlock

    The Mobile Device Unlock code allows the device to use a SIM card from another wireless carrier. This may be necessary when traveling internationally. To enter the Mobile Device Unlock code, follow these steps:

     

    Important: Stop if you receive an error message. The device may lock permanently if you enter the incorrect code multiple times.

     

    1. See if your phone is eligible to unlock: Mobile Wireless Device Unlocking.
    2. From the Start screen, tap the T-Mobile tile.
    3. Tap the Keypad icon at the bottom of the screen.
    4. Verify the IMEI by entering *#06#.
    5. Contact Customer Care to request the Mobile Device Unlock code for your phone.
    6. Turn on the phone with the non-T-Mobile SIM card. The device displays 'Please input unlock code.'
    7. The phone displays a screen to enter the unblock code.
    8. Enter the unlock code. If successful, the device displays 'Phone is unlocked.'

     

     

    Back to top